FM Global · 2 days ago

Account Manager II

Norwood, MA

Full-time

Onsite

Senior Level

$100K/yr - $188K/yr

5+ years exp

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FinanceFinancial Services

Insider Connection @FM Global

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Maintain a profitable book of business by effective use of sales techniques, client relationships, risk assessments, application of sound underwriting principles and creative use of underwriting resources.

Ensure premium growth by retaining existing clients through value-added service and by establishing equitable terms and conditions on new accounts introduced by sales executives.

Provide professional advice and consultation to all clients on insurance coverages and risk management matters, making them aware of the benefits derived from various products and services offered by FM Global.

In conjunction with Account Engineers, establish risk improvement priorities and support efforts to obtain client engagement in furthering their resilience by minimizing exposures identified by our loss prevention recommendations.

Align FM Global resources with client needs while protecting FM Global's assets through creative use of company underwriting programs and adherence to published guidelines.

Collect outstanding premium balances in a timely manner to meet Operation's goals and objectives.

Continue professional development - maintain necessary licensing and continue to update knowledge of underwriting guidelines, policy forms, loss prevention practices, and insurance industry developments.

Provide leadership to the overall FM Global account team, ensuring that the Client Service Process is implemented effectively and efficiently.

Manage change - as Account Manager, prioritize routine activities, workloads, and projects - delegating to support staff as necessary; as Account Team leader, work effectively with team members to coordinate/facilitate responsibilities and meet account objectives.

Evaluate manuscript coverage/wording requests: analyze existing policy language; degree and type of exposure; pricing; and other terms and conditions - develop additional policy language if warranted.

Address requests to bind coverage through a logical multi-step evaluation process: analyze the exposure, determine retention level, arrange reinsurance (if necessary) and set terms and conditions which balance company objectives with client needs/expectations.

Qualification

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FM Global ExperienceIndustry ExperienceProperty Loss PreventionProperty InsuranceFinancial DocumentsBusiness Computer ApplicationsInternal SystemsMicrosoft OfficeOrganizationProblem SolvingSales/NegotiationLeadershipTeam BuildingClient service process familiarity

Required

Bachelor’s degree or equivalent; CPCU or ARM desired

Minimum five years FM Global experience or eight years industry experience (broker, insurance, reinsurance company, or risk management office) in managing, servicing, underwriting of large property accounts of varying occupancies

Strong understanding of property loss prevention concepts desired

Demonstrated efficiency at accessing and influencing the decision maker

Working knowledge of property insurance and forms, financial documents, as well as business computer applications

Demonstrated above average ability in organization, problem solving, sales/negotiation, leadership and team building skills

Knowledge of internal systems and Microsoft Office products