200+ applicants

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Company

Original Job Post

Vonage · 2 days ago

Associate Project Manager

United States

Full-time

Remote

Entry Level

1+ years exp

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Communications InfrastructureDeveloper APIs

H1B Sponsorship

Actively Hiring

Comp. & Benefits

Insider Connection @Vonage

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Manage the onboarding of high value accounts

Facilitate face-to-face communication and project feedback, from initial kickoff through milestone reporting and close-out.

Work with cross-functional Vonage stakeholders to define project scope based on client needs and expectations.

Participate in calls with Sales to learn about account and advise on best practices for potential deals or deals about to close

Monitor and manage activation and porting dates for all assigned accounts

Manage/complete multiple projects in a timely manner while still handling daily call/email volume

Participate in post-project evaluation sessions.

Coordinating with internal teams to complete labor intensive tasks which typically fall to the customer for completion

Answer customer questions, via phone or email, on all company supported applications

Provide customer focused support using clear and descriptive methods

Work with multiple departments to provide internal education and assistance

Additional relevant duties as assigned

Communicate, implement and support process change initiatives as directed by management

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

1-2 Years Industry ExperienceOutstanding Communication Time Management ListeningConflict Management Work in a Fast-Paced EnvironmentDetail Oriented

Required

Bachelor’s degree in related field preferred or equivalent experience

1-2 years industry experience

Outstanding communication skills; oral and written

Excellent time management skills

Strong listening skills

Conflict management skills

Ability to work in a fast-paced environment

Detail oriented

Benefits

Unlimited discretionary time off

Tuition reimbursement

Company

Vonage

Glassdoor

4.2

Vonage is a provider of cloud-based communications to businesses and consumers.

Founded in 2001

Holmdel, New Jersey, USA

1,001-5,000 employees

http://www.vonage.com

H1B Sponsorship

Vonage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (3)

2022 (9)

2021 (16)

2020 (10)