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H-E-B ยท 2 days ago
Retail Media Account Manager I
San Antonio, TX
Full-time
Onsite
Mid Level
3+ years exp
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Responsibilities
Serves as post-sale quarterback and main point of contact; orchestrates execution of retail media campaigns with suppliers, agencies, internal and external partners
Collaborates with crew counterparts across Sales, Media Planning, and Activation to support campaign goals and objectives; provides exceptional client service
Coordinates / executes campaign communication, administration; focuses on requirements, creative, reporting, billing
Implements data-driven initiatives that increase ad revenue (e.g., cross- and up-sale opportunities in new formats, across all media)
Develops / maintains collaborative relationships with internal stakeholders (e.g., Finance & Accounting, Legal, Marketing, Creative, Merchandising, Analytics, Site Ops) to ensure seamless campaign execution and follow-through; conducts comprehensive QA
Assists in developing / delivering project plans and business requirement documents that ensure successful and compliant campaign execution
Ensures campaign execution and creative strategy adhere to standards and align with sales agreements
Acknowledges / resolves client requests within standard service level agreements and agreed-upon timeframes
Follows up with clients, account execs throughout campaign lifecycle to ensure repetitive, reliable customer service; provides milestone updates, follow-up reporting; nurtures client relationships to grow retention rates
Compiles / analyzes campaign reporting metrics; identifies key insights, learnings to help illustrate campaign success
Manages billing and timely payments
Develops expertise in retail media, brand guidelines; communicates best practices
Stays current on trends, competition; helps develop online competitive analysis
Collaborates on strategic projects and initiatives
Qualification
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Required
3+ years of related experience
A related degree or comparable formal training, certification, or work experience
3+ years of experience in account management, digital advertising, ad operations, or media planning
Experience in project management
Working knowledge of legal agreements, ad-related terminology across all media, and concepts / systems related to e-Comm and digital marketing
Strong project management skills
Strong analytical, decision-making skills
Strong negotiating and influencing skills
Strong interpersonal skills
Strong verbal / written communication and presentation skills
Ability to analyze and interpret data
Ability to nurture collaborative relationships and work / resolve issues cross-functionally
Ability to manage multiple priorities and concurrent deadlines; attention to detail
Function in a fast-paced, retail, office environment
Travel by car or plane with overnight stays
Work extended hours; sit for extended periods
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $32 billion in revenue and 117,000+ Partners.
10,001+ employees
H1B Sponsorship
H-E-B has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (42)
2022 (41)
2021 (35)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
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