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BridgePhase ยท 3 days ago
Business Analyst
San Antonio, TX
Full-time
Hybrid
Entry, Mid Level
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Maximize your interview chancesConsultingInformation Technology
Insider Connection @BridgePhase
Responsibilities
Develop and maintain comprehensive documentation for the platform, including user guides, API documentation, and best practices
Create engaging and informative diagrams to illustrate system architecture and workflows
Design and produce instructional resources such as tutorials, videos, and interactive learning materials
Collaborate closely with DevSecOps engineers to understand platform features and updates
Translate technical concepts into clear, user-friendly language for various audience levels
Develop and deliver training sessions to help users effectively leverage the platform
Create documents, diagrams, and instructional resources to assist software developers and cyber operators in learning how to use the platform
Explain and promote platform engineering principles and their application to various applications
Ensure the platform created by DevSecOps engineers is well-documented and easily understood by end-users
Gather feedback from users to continuously improve documentation and training materials
Stay current with DevSecOps and platform engineering principles to ensure accurate and relevant content
Contribute to the development of a knowledge management strategy for the platform
Qualification
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Required
Strong technical writing skills with the ability to explain complex concepts clearly
Experience creating technical documentation, preferably in a software or IT environment
Familiarity with DevSecOps, cloud technologies, and Agile software development processes
Proficiency in documentation tools and version control systems (e.g., Confluence, GitHub)
Experience with creating visual aids, diagrams, and instructional design
Excellent communication and interpersonal skills
Ability to work collaboratively in a fast-paced, evolving technical environment
Background in computer science, information technology, or a related field is beneficial
Active Secret Clearance is required
Local to the San Antonio area to support the onsite requirements
Preferred
Strong technical writing skills with the ability to explain complex concepts clearly
Experience creating technical documentation, preferably in a software or IT environment
Familiarity with DevSecOps, cloud technologies, and Agile software development processes
Proficiency in documentation tools and version control systems (e.g., Confluence, GitHub)
Experience with creating visual aids, diagrams, and instructional design
Excellent communication and interpersonal skills
Ability to work collaboratively in a fast-paced, evolving technical environment
Background in computer science, information technology, or a related field is beneficial
Hybrid position - with both onsite and remote work supported
Curiosity, adaptability, and a solid foundation in software engineering principles
Passion for problem-solving and a drive to learn and grow
Benefits
Flexible PTO plan
401k plan with 6% employer matching (zero vesting period)
Excellent health, medical and vision benefits
Professional development budget
Minimum 2 days paid annually dedicated to performing community service
Social and community outreach opportunities
Company
BridgePhase
BridgePhase provides IT consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Polina Mineva
Director of Strategic Partnerships
Company data provided by crunchbase
