Engen · 2 days ago
Scrum Master
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Customer ServiceEnergy
Insider Connection @Engen
Responsibilities
Provide Agile coaching for Scrum teams to ensure the adoption and improvement of Scrum practices, processes, and desired outcomes; Establish a culture of self-organizing, cross-functional, and accountable teams; Help those outside the Scrum teams understand which of their interactions with the Scrum teams are helpful and which ones are not.
Assist teams to identify, communicate, and resolve or escalate impediments and issues; Run interference for non-critical unplanned work that may prevent the team from completing their planned Sprint goal
Schedule and facilitate Scrum meetings including Sprint Planning, Daily Scrum, and Sprint Reviews to enable teams to plan and complete tasks based on the highest priority and the teams’ available capacity.
Utilize appropriate tools, metrics, and techniques to successfully guide the team’s progress against the Sprint Plan
Drive continuous improvement through the facilitation of team and leadership retrospectives, ensuring teams effectively prioritize, plan, and execute improvement ideas
Provide Scrum training for new staff members
Other duties as assigned or requested.
Qualification
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Required
Bachelor's Degree in Information Technology, Business Administration/Management or related field
3 years project and/or team coordination, or related
1 year as a Scrum Master
Preferred
3 years business analysis or product or software design / development
1 year in the Healthcare/Health Insurance Industry
1 year coaching
Professional Scrum Master I
Certified Scrum Master
Benefits
Health Insurance
Dental Insurance
Vision Insurance