KeyBank · 2 days ago
Digital Adoption Leader
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Banking
Insider Connection @KeyBank
Responsibilities
Analyzing adoption performance and translating into actionable insights and strategic priorities
Leading a cross-functional team of direct reports and partners to ensure successful realization of adoption goals
Developing comprehensive business cases for new initiatives, projects, and investment opportunities
Conducting industry benchmarking and building external collaboration forums
Establishing and managing a backlog of digital capability needs for adoption
Driving a cultural transformation towards digital-first behaviors
Collaborating with various teams to meet digital adoption objectives and develop digital products
Making data-driven judgments, identifying and resolving problems to enhance customer experiences
Qualification
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Required
Bachelor’s degree in business, marketing, information systems management or equivalent preferred
5+ years in digital business and/or product development
3+ years in data and analytic management, digital or financial preferred
Strong analytical mindset, data-driven decisioning and insights
Thought leader and familiar with industry competitive analysis
Combination of business depth and technical savvy
Experience working in a collaborative and data-driven environment
Digital native with a strong understanding of the digital landscape, technologies, disrupters, and best practices
Preferred
Experience creating innovative digital products and services that drive business results
Working knowledge and appreciation for user-centered design and digital user experience
Passionate about leveraging user-generated data and third-party data to create intelligent software-driven customer experiences
Have a passion to think critically and identify new ways to create positive client-centric experiences
Possess a strong mix of quantitative, qualitative, and problem-solving skills
Ability to think strategically coupled with the ability to drive to execution
Experience with storytelling + curating presentations Ability to operate in Agile Environment
Ability to build relationships and influence broadly
Benefits
Short-term incentive compensation
Deferred incentive compensation
Company
KeyBank
At KeyBank we’ve made a promise to our clients that they will always have a champion in us.
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-08-28
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