Prosegur · 2 days ago

Account Manager

North Miami, FL

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Responsible for security site operations and customer contract services for the Guarding division

Maintain performance and operate within fiscal parameters; strong P&L management is a must.

Ensure and maintain sound audit procedures complying with governmental regulations.

Recruit and interview new employees to meet the needs of our guarding clients.

Execute operations and training while maintaining the sound discipline of corporate procedures.

Regularly meet with customers to ensure mutual goals and objectives are met.

Develop client relations and secure new business opportunities.

Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to ensure that positions are covered, and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.

Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement.

Prepare reports, investigates, responds to questions, and provides documentation.

Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority.

May be requested to perform other duties as assigned based on the Client/Manager’s needs or client activity.

Qualification

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Relationship-buildingProficiency with Microsoft OfficeProficiency with Scheduling system (Winteam)Proficiency with ATS systems employment lawsProficiency with HRISTalent management systemsSecurity operations managementProblem-solvingHard-workingSelf-starterPositive attitudeSolution-focusedInterpersonal skills