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Company

Original Job Post

Amazon · 2 days ago

Principal Program Manager, Delivery Experience

Arlington, VA

Full-time

Onsite

Senior Level, Director

7+ years exp

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Responsibilities

Document and track progress against product/program launch milestones, highlight blockers, track risks & issues as well as path to green or mitigation plans; Report progress for weekly, monthly, quarterly, and annual business reviews.

Partner with product team on product development lifecycle through key stages; PRFAQ, BRD, Pilot, GTM, Launch.

Support process improvements by suggesting metrics to measure overall team performance, efficiency, and workload.

Write business (MBR, OP) documents and global reporting of metrics and insights.

Ensure clear communication and coordination of both risks and mitigation mechanisms with global stakeholders across internal and external teams.

Analyze and solve business problems at their root, stepping back to understand the broader context.

Lead on-the-ground testing lead on pilots.

Identify, prioritize and communicate key areas for service and business improvement along the key operations metrics.

Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.

Collaborating with global stakeholders in other regions to define requirements that support international use cases.

Create or optimize cross-org structures and mechanisms to accelerate progress.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program managementProject managementCross functional collaborationData analysisMetrics analysisTeam managementProblem solvingParcel Shipping Industry

Required

7+ years of program or project management experience

7+ years of delivering cross functional projects experience

7+ years of working cross functionally with tech and non-tech teams experience

7+ years of team management experience

Bachelor's degree

Experience defining program requirements and using data and metrics to determine improvements

Preferred

Experience in the parcel shipping industry

Company

Amazon

Glassdoor

3.7

Amazon is a global tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10,001+ employees

https://amazon.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)