Be an early applicantLess than 25 applicants

Company

Original Job Post

Empire Today · 2 days ago

Project Coordinator (Installation)

Los Angeles, CA

Full-time

Onsite

Entry Level

$60K/yr - $70K/yr

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Responsibilities

Assist the Installation Manager in locating and evaluating potential independent installation contractors.

Foster a strong working relationship with installation contractors, focusing on creating a culture of feedback, coaching, and accountability.

Audit the paperwork for every installation job to ensure materials are available and the scope of work matches the sales proposal.

Contribute to the daily allocation of projects and follow every job to completion utilizing Empire Today systems.

Engage with Installation contractors who are onsite to resolve basic customer issues, troubleshoot technical questions, and address customer change order processing.

Discuss the scope and monetary and material impact of change orders with customers and gain approval to proceed-- securing payment for added scope from customers, updating paperwork, and facilitating payment processing.

Build Trust through Integrity by ensuring ethical business practices are followed with contractors.

Perform periodic job-site visits at the direction of the Installation Manager to ensure customer satisfaction and identify any variance to industry installation standards.

Respond to customer concerns and provide excellent customer service during and after installation.

Collaborate with other departments to ensure successful project completion.

Assist with general warehouse duties including loading or unloading trucks, picking materials, preparing returns, and returning stock to bins.

Perform other functions as necessary or as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Valid driver's licenseComputer systems skillsOrder management softwareCarpetFlooring installationsSubcontractor rapportWarehouse settingWorking with customersData entryJob site visitsInspectionsDrivingMental abilitiesProblem solvingNegotiationTeam playerCommunicationHome improvement codesPermittingLicensing requirementsMaterial take-offsAdditionsBilingual fluencyWorking knowledgeEstimating competency

Required

High school diploma or equivalent.

Valid driver’s license.

Strong computer systems skills including all Microsoft applications and order management software programs.

Proficient in the fundamentals of carpet and flooring installations.

Strong ability to effectively communicate in written, verbal, and presentation formats.

Strong problem solving and negotiation skills.

Team player and supports positive subcontractor rapport.

Ability to work in office and warehouse setting, some regular evenings, weekends, shifts, off site and/or with customers.

Ability to spend approximately 60% of time working in the office and warehouse on a computer which requires the ability to use a keyboard to enter data. 40% of time is spent in the field on job site visits and/or inspections.

Ability to drive to job sites/inspections.

Ability to sit for extended periods of time.

Ability to lift and/or move up to fifty pounds (i.e., installation materials and supplies, etc.).

Ability to move throughout the office and warehouse.

Ability to perform the essential functions of the position physically and mentally, with or without reasonable accommodation.

Preferred

Bilingual fluency in English and Spanish preferred.

Working knowledge of home improvement codes, permitting, and licensing requirements preferred.

Experience with material take-offs, additions, and estimating competency a plus.

Benefits

Health benefits

401K plan

Paid time off and holiday pay

Wellness program

Incentive Plan

Professional development & career advancement opportunities

Lots of perks

Company

Empire Today

Glassdoor

2.9

Empire Today is a provider of installed home improvements.

Founded in 1959

North Lake, Wisconsin, USA

1,001-5,000 employees

http://www.empiretoday.com/

H1B Sponsorship

Empire Today has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (2)

2020 (5)