Five 9 Administrator @ ApTask | Jobright.ai
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Five 9 Administrator jobs in Edison, NJ
Be an early applicantLess than 25 applicantsPosted by Agency
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ApTask · 2 days ago

Five 9 Administrator

positionEdison, NJ
timeFull-time
remoteOnsite
seniorityMid Level
date1+ years exp

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Responsibilities

Ability to layout design approach for integrating Cloud Contact Center with Enterprise Business Applications.
Ability to create low level design documents.
Ability to design the solution in compliance with customer’s security standards.
Responsible for integrating Five9 Contact Center with Enterprise Business Applications.
Ability to callout risks if any in the early stage of the project.
Implement and support Five9 Cloud Contact Center solution.
Participate in security and solution review discussions.
Create SOP document.
Working experience of enterprise Cloud Contact Center solutions such as Nice, Genesys, Five9.
Working experience with automation tools such as Python, PowerShell or others.
Working experience with cloud networks.
CISCO KSAs is a plus.
Cisco Call Manager 12.0 and up.
Cisco Collaboration, gateways/ISR’s.
Certificate management.
Network & Application-level security.
TCP/TLS.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud Contact Center designCloud Contact Center implementationEnterprise Business Applications integrationLow level design documents creationSolution designCustomer security standards complianceRisk assessmentFive9 Contact Center integrationProject implementationSecuritySolution reviewSOP document creationNice Genesys Five9 experienceAutomation tools proficiencyCloud networks experienceCisco Call ManagerCisco CollaborationGateways ISR'sCertificate managementNetwork securityApplication-level securityTCP TLSCISCO KSAs

Required

At least one year of experience in Cloud Contact Center design and implementation.
Ability to layout design approach for integrating Cloud Contact Center with Enterprise Business Applications.
Ability to create low level design documents.
Ability to design the solution in compliance with customer’s security standards.
Responsible for integrating Five9 Contact Center with Enterprise Business Applications.
Ability to callout risks if any in the early stage of the project.
Implement and support Five9 Cloud Contact Center solution.
Participate in security and solution review discussions.
Create SOP document.
Working experience of enterprise Cloud Contact Center solutions such as Nice, Genesys, Five9.
Working experience with automation tools such as Python, PowerShell or others.
Working experience with cloud networks.
Cisco Call Manager 12.0 and up.
Cisco Collaboration, gateways/ISR’s.
Certificate management.
Network & Application-level security.
TCP/TLS.

Preferred

CISCO KSAs is a plus.

Company

ApTask

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ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
dateFounded in 2010
location
Iselin, New Jersey, USA
people-size201-500 employees
web-link
http://aptask.com

Funding

Current Stage
Growth Stage

Leadership Team

N
Ned Sands
Vice President of Sales
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Taj Haslani
Founder
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Recent News

ApTask helps develop, hire young professionals
2024-02-20
Company data provided by crunchbase
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