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Company

Original Job Post

West 4th Strategy, LLC · 2 days ago

Quality Assurance Specialist

Bethesda, MD

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Improve, implement, and assist the QM and Lead QA Specialist in the management of the command’s Quality Assurance (QA) programs and is the primary backup for the QM

Review, independently edit, format and synthesize various types of input (verbal, notes, emails, drafts) into a cohesive document or correspondence by the Navy Correspondence Manual, Official Navy Message Traffic, and other format policies

Assists in maintaining the command Quality Manual

Ensure administrative accuracy and document control for all procedures and management memoranda used about dosimetry processing

Evaluate and, as needed, update the comprehensive dosimetry training program

Review references required for national accreditation (NIST Handbook 150, NIST Handbook 150-4, ISO 17025, 10 CFR Parts 19 and 20) and ensures the most updated versions are being utilized

Provide status updates for open issues in the corrective actions tracking database and ensure proper documentation for the completion and closure of these issues

Provide documentation of three-monthly assessments, including reviews and audits of procedures, as well as surveillance of staff member performance in completing procedures with verbatim compliance

Assist with the completion of biannual drills as a drill team member. Drills test the response of personnel and efficacy of processes during simulated unscheduled events and provide documented results to improve aspects of the dosimetry system

Provide documentation for incidents that occur to include any root-cause analysis, required corrective actions, and effectiveness reviews to prevent any repeat occurrences

Provide statistics for annual command surveys, including metrics for customer responsiveness, customer feedback provided, and whether the command appropriately responded to any negative feedback

Track the status of corrective actions and updates the Corrective Action Tracking Database (CATD)

Schedule and track internal audits

Assist with audits, surveys, and reviews, both internal and external, and provides regular reports to 1-provide an overview to command leadership and 2-to assist responsible Managers and Department Heads in the identification of discrepancies and non-compliances as well as tracking corrective actions

Conduct causal analysis, develop Corrective Action Plans, and conduct effectiveness reviews of corrective actions

Plan, coordinate, direct, and conduct internal audits, surveillances, and reviews for the command

Edit the internal and external documents, including Standard Operating Procedures (SOPs), Master Lists, Matrices, requirements, policies, and forms

Report all issues about quality, including problem resolution, focusing on and prioritizing quality issues following applicable regulations and standards

Identifies process improvements and prepares recommendations for improvement

Qualification

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Quality ManagementRegulatory RequirementsStatistical AnalysisLaboratory OperationsQuality ControlMicrosoft OfficeSharePointDesktop PublishingGraphic DesignMilitary Technical DocumentsMetric Support

Required

Expert knowledge of quality management standards, accrediting agencies, and regulatory requirements about laboratory operations; knowledge of statistical evaluation and analysis, laboratory quality control/assurance policies, procedures, and principles

Strong skills with Microsoft Office suite and SharePoint collaboration software

Experience with desktop publishing software (at least 3 years) and demonstrated ability to apply graphic elements of design and layout production to enhance the presentation of documents, posters, and other material

Bachelor’s degree or higher in Business, Health, or a related field