City of Durham ยท 2 days ago
Program Assistant, Senior
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Government Administration
Insider Connection @City of Durham
Responsibilities
Monitors and supervises various recreational activities in multiple spaces simultaneously.
Develops and implements programs for diverse groups, determines demographics and objectives, and sets the time and date the program will be offered.
Researches and gathers resources for programs, maintains inventory, and orders supplies.
Oversees facility operations and maintenance, opens, and closes the facility, and supervises field rentals.
Ensures participants and patrons have an exemplary customer service experience by addressing questions, answering phone calls, and assisting with requests.
Becomes well-versed in department structure and offerings to give accurate and correct information for any inquiry and direct patrons to appropriate staff members.
Enters data such as user information and program registrations into the Active.net recreation software system.
Maintains division records, prepares contracts, vendor forms, time sheets, attendance reports, calendars, and may assist in developing and proposing operating budgets.
Prepares a daily cash report, obtains needed staff signatures, and prepares collected funds for deposit.
Performs safety and security inspections and submits necessary work order requests to supervisor.
Completes accident and incident reports for staff and participants.
Collaborates with law enforcement to promote safety and security in the facility, determines when to conduct drills and initiates lockdown procedures as needed.
Conducts assigned surveys for program evaluation.
Qualification
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Required
High School diploma or equivalency (GED, HISet, TASC).
Two (2) years of experience working with diverse groups in a recreational setting, supervising activities, and providing customer service.
Must be at least 21 years of age.
Valid driver's license.
Company
City of Durham
City of Durham employees create the environment that enables the Bull City to thrive.