57 applicants

Company

Original Job Post

Chronosphere · 2 days ago

Implementation Engineer

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

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H1B Sponsorship

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Responsibilities

Handle and execute service requests, project engagements, triage and diagnose incidents or issues, and assist with daily operations and delivery of the Professional Services organization

In partnership with more senior members of the team, scope, execute, and manage software/service implementations and projects with our customers and prospects

Help identify or uncover potential business or service opportunities with customers through discovery, research, and developing solution hypotheses

Support the development of services as we scale, including process, people, and technology or special projects

Serve as a subject-matter expert on our products, services, capabilities, and use-cases and applications, participating in discussions internally on product/service development

Developing and implementing Chronosphere solutions to match customer's business needs

Partner with Customer Success, Sales and Support to understand customer requirements and matching product capabilities

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technology troubleshootingSalesCustomer experienceCloud providers AWSCloud providers AzureCloud providers GCPKubernetesPythonReactTypescriptNodeNext.jsGoCommunicationProblem-solving

Required

Bachelor’s degree in a technical area (e.g. Computer Science, Information Systems, Finance, Engineering, etc.)

1 - 3 years of recent and relevant work experience in a similar function, ideally in software implementation or scoping

Experience working with Sales and Customer Experience orgs delivering add-on or in a customer-facing role

Technology troubleshooting skills and interest in technology/software support

Strong communication skills, ability to explain technical concepts to non-technical users

Experience with major cloud providers (AWS, Azure, GCP) and Kubernetes

Proficiency in one or more of Python, React, Typescript, Node, Next.js, Go

Benefits

Health Insurance Coverage

Unlimited Vacation Time

Competitive Salary

Stock Options

And More

Company

Chronosphere

Chronosphere is the only cloud native observability platform that helps teams quickly resolve incidents while controlling costs.

Founded in 2019

New York, New York, USA

201-500 employees

http://www.chronosphere.io

H1B Sponsorship

Chronosphere has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (6)

2022 (6)

2021 (4)

2020 (1)