Prelim ยท 2 days ago
Implementation Engineer
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Information TechnologyIT Management
Insider Connection @Prelim
Responsibilities
Own the onboarding of customers and ensuring their success using Prelim
Be a thought partner to Prelim customers to help them build out complex forms for new teams and use cases
Tackle technical limitations or opportunities in Prelim that need solving via code (e.g. a bug, a missing feature, etc.) or partner with our product engineering teams to tackle the problem
Be the voice of our customers and represent their needs to the rest of the organization
Present the results of our work to a wide-ranging audience from engineers to C-suite executives
Demo Prelim and answer questions about how to make the best use of the product
Create technical content to demonstrate best practices
Suss out the blockers for a customer in adopting Prelim โ and overcome them through content, education, product improvements, and training
Serve as the primary, ongoing technical point of contact for our users
Help interview and grow the implementation engineering team
Qualification
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Required
Bachelor's degree in Computer Science or related field
Strong experience with REST & SOAP integrations
Experience with back-end technologies such as Node.js, Python, or Ruby
Experience with databases such as PostgreSQL
Strong problem-solving and analytical skills
Excellent communication and teamwork abilities