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Company

Original Job Post

GovCIO · 2 days ago

Technical Product Manager

United States

Full-time

Remote

Senior Level

$95K/yr - $110K/yr

10+ years exp

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Responsibilities

Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban, DevSecOps, or other iterative development approaches.

Gather, manage, and prioritize customer requirements.

Act as the customer advocate articulating the user's needs, working closely with engineering, operations, architecture, and other cross functional teams to ensure business case and customer satisfaction goals are met.

As the Agile product manager, work with customers and company leadership to define the product direction and represent the true voice of the customer.

Serve as the primary product manager, managing governance, oversight, and reporting requirements.

Respond to data calls and provide ongoing progress reports.

Analyze, document, and recommend technical product management approaches.

Responsible for managing multiple products under a complex program.

Create strategic roadmaps, with alignment to goals and operations plans.

Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to achieve client satisfaction in a timely manner.

Provide product related leadership and direction to clients, key stakeholders, and executive leadership.

Provide advice on product line performance improvement through automation, continuous integration pipelines (CI/CD), and other means such as DevOps and/or DevSecOps.

Analyze existing processes and identify how to improve, optimize, and streamline them to improve team efficiency and effectiveness.

Responsible for collecting, analyzing, managing, and reporting key Product execution status and metrics across all aspects of the Agile product development lifecycle.

Responsible to support communications, program baseline support, strategic planning and analysis, data collection, quality reviews, risk management, scheduling, and overall management of supporting products

Monitor, track, and provide client reports on project schedule, work plan, risks, and budget to ensure the project meets targeted dates and goals.

Ensure capture and monitor action items status, produce, and communicate meeting minutes and drive action to their proper resolution or conclusion.

Identify and manage risks and issues impacting the progress and outcome of the assigned products.

Provide in-depth reporting support and take ownership of the status reporting and preparation of detailed updates that go to Senior Leadership

Support fast turnaround on data call requests and coordinate in data gathering from the appropriate program resource(s).

Support the product owner in day-to-day business analysis of various processes supporting the product/business.

Responsible for removing roadblocks and risks for the business by actively solving problems individually, through leadership and coordination with support teams.

Collaborate with business and functional owners to define and document requirements, resolutions for issues, works with technical team internal and external to the initiative to ensure outcomes delivery on time, within scope and budget and of desired quality.

Support systems such as VistA - Automated Information Collection System (AICS), Clinical Notes Template (CT), and Trans Dictaphone (TD).

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementProject ManagementJiraAgileSAFeDevSecOpsBusiness Process AnalysisProblem-SolvingCommunicationAnalyticalFacilitationVA product managementGovernment civil serviceMS OfficeMS SharePointMS TeamsSAFe certificationLean Six SigmaLEAN principlesRelease ManagementConfiguration ManagementElectronic Health RecordGovernanceComplianceHealthcare IT systemsHard-workingConflict managementServant leadershipPlanningPrioritization

Required

Master’s Degree in a Business, Engineering, or technical discipline plus 10 years of experience; 12 additional years of experience can be substituted for the degree requirement

Experience in product management life cycle

Experience managing multiple products or projects concurrently

Experience using Jira

Experience working in an Agile or SAFe environment

Understanding of DevSecOps principles, practices, and key performance indicators

Strong facilitation and excellent verbal communication, oral presentation, analytical and written communication skills

Experience in business process analysis for process improvements and developing strategic solutions