Help Scout · 2 days ago

Software Engineer (JVM) - AI Services

Boston, MA

Full-time

Onsite

Senior Level

$162K/yr - $187K/yr

Wonder how qualified you are to the job?

Maximize your interview chances

Customer ServiceSoftware

Comp. & Benefits

Insider Connection @Help Scout

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Build best-in-class AI powered services from the ground up.

Abstract AI concerns and deliver endpoints to internal product teams.

Understand product and business goals to match with strong ML knowledge.

Develop key metrics for data-driven improvements and iterate based on customer feedback.

Advocate for smaller, incremental changes and rapid-delivery.

Keep up-to-date with advancements in technology and suggest applications to the business.

Collaborate with Product Managers, Designers, and Technical Program Managers to support team success.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

JavaKotlinLLMsGenerative AIML TechniquesAgile DeliveryProblem-SolvingCuriosityCommunicationAdaptabilityPractical ml techniquesCollaborating with product managersDesignersTechnical program managersGreat communicatorSelf-directing workCollaborating with a teamAdvancements in technologyStakeholder management