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Tyto Athene, LLC ยท 2 days ago
Quality Assurance/Process Improvement Manager
Herndon, VA
Contract
Onsite
Senior Level
7+ years exp
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Responsibilities
Develop, maintain, and implement quality plans, policies, processes, procedures, and templates to ensure compliance with ISO 9001 and CMMI for Services.
Collaborate with senior leadership to align process improvement efforts with organizational goals and objectives, ensuring strategic alignment and driving continuous improvement culture throughout the company.
Conduct ongoing monitoring of internal and external process occurrences, variance, and nonconformance for trends analysis and reporting providing corrective action recommendations for process improvement.
Manage and oversee the corporate Project Assets Library (PAL) to include change management and configuration management.
Monitor key performance indicators (KPIs) and develop reports to track the progress, effectiveness, and impact of process improvement initiatives.
Lead the Tyto initiative to obtain ISO 20000-1 and ISO 27001 certifications.
Manage lifecycle process improvement utilizing internal tools and application platforms items (e.g., Service Requests, Corrective Actions, Risks, Customer Satisfaction, Project Planning and Management, and Opportunities for Improvements).
Ensure corporate quality records are current and accurate based on internal processes.
Analyze project assets, prepare the organization for external assessments, and ensure successful CMMI appraisals/ISO audits.
Tailor organizational processes to project contractual and functional requirements while ensuring compliance with external quality standards.
Identify and document non-compliance findings and work with project teams and organizational functional areas to perform causal analysis and create corrective action plans to manage non-compliances to closure.
Train and mentor project personnel in the implementation of process assets.
Support the development of the quality assurance content of proposals in response to government requests for proposals.
Qualification
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Required
Bachelor's degree in systems engineering or other relevant discipline.
Minimum 7 years of experience in managing corporate quality management system and developing and executing CMMI and ISO compliant processes.
7+ years working in the IT industry, with experience in federal contracting and consulting disciplines.
Demonstrated experience to lead quality initiatives with minimal supervision.
Experience leading supporting internal/external ISO audits to include responding to nonconformances, implementing corrective action plans, and assessing their effectiveness.
Experience in preparing CMMI appraisal evidence and participating on an appraisal team for Level 3 or higher.
Experience collecting, analyzing, and reporting corporate/program performance measures and identifying areas for improvement.
Experience in identifying and mitigating risks and developing contingency plans.
Strong analytical and problem-solving skills.
Demonstrated excellence in communication (written and verbal).
Experience with audit report writing.
Demonstrated ability to design and implement cross-functional processes to meet internal operations requirements.
Demonstrated ability to write quality and technical-related documents.
Proficiency in Adobe Acrobat and MS Office products.
Preferred
ISO Internal Auditor (Any Standard), highly desired but not required.
Certified CMMI Associate v3.0 highly desired but not required.
Project Management Professional (PMP) certification, desired but not required.
ASQ Certifications (CQA, CSQE, CQE, CMQ/OE) are a plus.
Experience with Lean Six Sigma methodology and practices a plus.
Company
Tyto Athene, LLC
With over 50 years of experience providing mission-focused digital transformation, our team of experts offers a broad range of expertise in four major technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Dennis Kelly
Chief Executive Officer
Peter O'Donoghue
Chief Technology Officer
Recent News
Washington Business Journal
2024-06-04
Washington Technology
2024-05-21
Company data provided by crunchbase
