State of North Carolina · 2 days ago

Senior Software Developer

Wilmington, NC

Full-time

Hybrid

Senior Level

$82K/yr - $122K/yr

4+ years exp

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Government

Insider Connection @State of North Carolina

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Responsibilities

Collaborating with business analysts, IT teams, and end-users to gather and document requirements for new ServiceNow functionalities.

Analyzing, designing, coding, testing, implementing, maintaining, and supporting ServiceNow applications and associated system reports.

Working closely with the Platform Owner, other members of the ServiceNow Team, and software vendors to plan and implement enhancements and upgrades to the software applications, infrastructure, and services.

Creating seamless integration between ServiceNow and other systems to enable efficient delivery of IT services.

Reviewing existing functionality and/or processes to improve scalability, performance, and learn new technologies as needed.

Understanding business functions and system needs to develop, implement, and support solutions that meet business specifications.

Collaborating with DIT and other agency customers to address concerns, gather requirements, instruct on best practices, and coordinate changes and maintenance concerns.

Creating and working with complex database queries to generate reports supporting business customers.

Qualification

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Application DevelopmentRequirements GatheringApplications AnalysisFeasibility AnalysisCost AnalysisConstructionTestingDebuggingDocumentationServiceNow ProductsITSMHRSDSeamless IntegrationLarge IT SystemsRESTJavaScriptScripting LanguagesServiceNow Certified System AdministratorServiceNow Certified Application DeveloperHTML5JQueryCSSAngular.jsRest APISOAPJAVAConfiguration/customization strategiesWorkflow based toolsServiceNow reportingTableau

Required

Demonstrated experience performing application development in a large-scale software environment such as requirements gathering, applications analysis and design, feasibility analysis, cost analysis construction, implementation, testing, debugging and/or documentation

Demonstrated experience creating, developing, customizing, or configuring solutions within ServiceNow products such as ITSM (IT Service Management) and/or HRSD (HR Service Delivery)

Demonstrated experience creating seamless integration between large IT systems like ServiceNow and other systems using REST and other technologies

Experience in JavaScript or other scripting languages

Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and four years of progressive experience in business application consulting or development OR Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and five years of progressive experience in business application consulting or development OR High School or General Education Development (GED) diploma and eight years of experience in business application consulting or development; or an equivalent combination of education and experience

Preferred

A ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD) is preferred

Experience with one or more of technologies including HTML5, JavaScript, jQuery, CSS, Angular.js, Rest API, SOAP, JAVA, configuration/customization strategies and implementations, workflow based tools

Experience working with ServiceNow reporting and/or experience with visualization tools such as Tableau or PowerBI is a plus