Delta Dental of Missouri · 2 days ago
QA Analyst
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Insurance
Insider Connection @Delta Dental of Missouri
Responsibilities
Develop Test Plans, Test Cases/Scripts, Test Data and Traceability.
Manage defects throughout the QA testing effort.
Perform QA by execution of manual and automated test scripts.
Support UAT process by validating reported defects.
Support automation of testing efforts with ongoing assistance in establishing and enhancing these capabilities for improved automation and performance.
Work collaboratively with various business divisions and technical resources.
Support high-performance teams through own actions.
Provide accurate, well-written documentation such as defects templates, meeting minutes, status reports, user guides, etc.
Support training of QA team members and business users on new functionality through live and recorded demonstrations.
Support testing coordination with third parties when applicable.
Perform predefined standard work, as assigned, to provide application management operational support and coordinate across departments.
Troubleshoot reported system issues and open work order ticket as needed.
Provide user training and support for related applications.
Perform other special assignments and related projects, as requested.
Qualification
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Required
Candidate will have obtained bachelor’s degree in Computer Science, Information Technology, Mathematics, Engineering, or the equivalent combination of education and experience.
Background in application design concepts associated with application development.
Proficient in execution of test plans.
Proficiency in Microsoft Office suite with advanced skills in Word, Excel, PowerPoint and Visio.
Candidate must have strong analytical skills, problem solving skills, and the ability to articulate technical concepts clearly and relate these to customer requirements.
Ability to make timely and sound decisions. Proactively anticipate problems and provide solutions/suggest alternatives as needed.
Self-motivated and accountable with high attention to detail.
Ability to work independently as well as part of a collaborative team.
Manage competing priorities and multiple projects in a timely manner in a complex and changing environment.
Excellent interpersonal, verbal and written communication skills as well as demonstrated presentation skills.
Ability to work effectively across organizational and geographical boundaries.
Willingness to share skills, knowledge, and expertise.
Demonstrates a positive attitude and acts as a positive role model.
Proven subscription to the company’s core values of integrity, trust and respect, innovation, stewardship, excellence, and celebration.
Preferred
Preferred candidate would have minimum of 3-5 years of previous experience with software testing in a technical environment as SQA tester, business analyst, or other technical writer role working between technical and non-technical teams.
Preferred candidate would have Lean Six Sigma Green Belt certification with 1-3 years of experience operating as a Green Belt and demonstrated ability to apply the principles, practices, and techniques.
Preferred candidate would be proficient with Team Foundation Server (TFS), or similar platform, and have in depth knowledge of various testing tools.
Other desirable proficiencies include working in a customer service environment and experience in the medical or dental claims processing industries.
Company
Delta Dental of Missouri
Delta Dental of Missouri is the state’s dental benefits leader and a 501(c)(4) non-profit organization, serving 1.8 million members and committed to our social mission to improve oral health.