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Ntiva, Inc. · 2 days ago
Account Manager
McLean, VA
Full-time
Hybrid
Mid Level
2+ years exp
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Insider Connection @Ntiva, Inc.
Responsibilities
Manage approximately $2M in yearly recurring revenue
Identify and close opportunities to achieve quarterly sales goals
Hold meetings with clients to discuss strategy, budgets, and roadmaps
Communicate new product and service offerings to clients
Manage and execute agreement renewals
On-board new clients and collaborate with the new business development team
Work with the solution architect team to scope client projects
Identify at-risk clients and develop retention strategies
Share client feedback with relevant Ntiva teams
Communicate service/technology changes to clients
Review client invoices and work with finance department
Engage with clients with past due balances
Perform other duties as assigned
Qualification
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Required
2-5 years of Client Services/Client facing experience (in IT industry, preferred)
Experience working in a cross functional team
Superior people skills; client service and people oriented
Ability to communicate and cooperate with various departments in order to obtain information needed
Ability to work under pressure, while maintaining a tactful and professional demeanor
Strong problem-solving capabilities
Highly organized and strong time management skills
Preferred
Bachelor's Degree (BA/BS) in Computer Science, IT or relevant field
Experience with ConnectWise family of products or similar service management system is preferred
Familiarity with technology, specifically network/system services
Benefits
Medical, Dental and Vision coverage for employee and family
401k + company matched contributions
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Paid Personal Time Off (PTO) + 2 Floating Holidays
Bonus plans
Tuition Reimbursement Program
Employee Assistance Program
Generous Employee Referral Program – the more you refer the more you earn!
Dynamic Recognition and Rewards
Work with Industry-Leading Talent
Clear Promotion and Advancement Tracks
Company
Ntiva, Inc.
Every company needs a "why." At Ntiva, growing people (our employees, partners, and clients) is our mission.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-01-27Acquired· by PSP Capital Partners
2016-10-01Private Equity· Undisclosed
Leadership Team
Tom Tighe
Chief Revenue Officer
Recent News
2024-05-21
2024-05-21
2024-05-21
Company data provided by crunchbase
