National General · 2 days ago

PIP Claims Senior

United States

Full-time

Remote

Senior Level

$50K/yr - $76K/yr

2+ years exp

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FinanceFinancial Services

Actively Hiring

Hiring Manager

Melissa Peterson

Insider Connection @National General

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims

Recognizes and identifies body parts of a vehicle and understanding other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Qualification

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Global Case ManagementIssue RecognitionProficient in WordProficient in OutlookCustomer Service Orientation Verbal Communication Written Communication Time ManagementProblem SolvingAnalytical SkillsNY PIP Claims Handling