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LocaliQ | USA TODAY NETWORK · 2 days ago
Account Manager - Local Sales
United States
Full-time
Remote
Entry, Mid Level
$43K/yr - $81K/yr
1+ years exp
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Responsibilities
Partner and coordinate with internal and external teams/vendors to successfully build and fulfill sold solutions. Partner with Account Executives for pre-campaign and pre-proposal support, and Client Services for post-sale analysis to ensure all customer needs are met.
Proactively manage internal and external relationships to ensure deliverables meet agreed upon specifications, deadlines and standards.
Serve as primary contact with customers for tasks including campaign details/objectives, ad copy and proofs, billing, as well as any other function related to customer service or execution of a sold advertising plans.
Consistently partner with sales to meet and exceed revenue goals and client expectations. Maintain and grow account base. Develop and deliver ideas/solutions to grow market share within an existing customer base.
Demonstrate a deep understanding of the marketplace, customers' business models and objectives, competitors, and print and digital offerings.
Develop a deep understanding of our product offerings, utilize sales tools, and articulate the value of our digital products to our clients.
Collaborating with Account Executives on client business needs/potential client opportunities and new products/programs to better serve the client.
Work closely with customers and Account Executives to facilitate proposals, correspondence, and resolution of customer’s issues.
Serves as the primary contact with account executives for technical issues and campaign performance.
Development of an understanding of our internal departments and systems to ensure we deliver the best customer experience.
Qualification
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Required
Bachelor’s degree or an equivalent combination of education and experience.
Minimum 1-3 years Account Management, Customer Service or Sales experience; digital experience preferred
Must be able to work with multiple internal teams with ease and provide exceptional customer service and be team oriented in nature.
Creative, flexible, and able to adapt to industry change.
Persuasive verbal and written communication skills, including solid proofing skills
Strong organizational skills with proven ability to multi-task in a deadline-driven environment
Proven record of success in a goal oriented, highly accountable environment
Demonstrated success in delivering customer solutions and/or building revenue
Demonstrated knowledge of digital media platforms
Exceptional customer service and relationship management abilities
Effective and creative problem solving and decision-making skills
Proficiency with Microsoft Word, Excel, and PowerPoint required; SalesForce.com or other CRM tool preferred.
Benefits
Medical
Dental
Vision
Life Insurance
Short-term Disability
Long-term Disability
Paid Time Off
Company Paid Holidays
Employee Discount Program
401(k) Program
Company
LocaliQ | USA TODAY NETWORK
Seize your potential with LocaliQ, the marketing growth platform that helps businesses find, convert, and keep new customers.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Stephanie McLoughlin
Vice President, National Partnerships
Erin Rose
Sr. Director of Partner Development and Strategic Sales
Recent News
2024-05-23
2024-04-07
Company data provided by crunchbase
