112 applicants

Company

Original Job Post

American Airlines · 2 days ago

Analyst, IT Systems Change Management

Dallas, TX

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Applies a structured methodology and helps to lead Change Management activities

Completes Change Management assessments

Collaborates to influence Change Management strategy

Identifies, analyzes and prepares risk mitigation tactics

Consults and coaches software product teams and management on IT Change Control policy and practices

Develops and supports training and communication activities

Ensures that appropriate project documentation and deliverables are clearly defined and delivered

Communicates project/program updates to internal and external stakeholders for all levels of management, including senior leadership

Defines and measures success metrics and monitors change progress

Supports Change Management at the Enterprise Change Management level

Supports the governance of the IT Change Management product and required processes

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT Change ManagementIT AuditITILAgileDevOpsMicrosoft ProjectExcelWordStrategic ThinkingTactical PlanningProblem-SolvingLeadershipTeamworkPositive AttitudeRelationship BuildingCollaborationTechnical CommunicationInterpersonal SkillsNegotiation

Required

Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

3 years of experience in IT Change Management, IT Audit or related field

Ability to work collaboratively with external and internal auditors, service providers and IT teams to define, implement and improve the IT Change Management processes

Knowledge of ITIL and other change management frameworks and Agile/DevOps processes

Proficiency in Microsoft Project, Excel and Word

Excellent leadership skills, team-focused with high energy and a positive attitude

Ability to think strategically and develop tactical methods to achieve objectives and goals

Ability to build and maintain effective relationships with team members, customers and external groups, as well as working in a collaborative environment with geographically dispersed resources

Preferred

2+ years of experience in Agile methods and mindset as an approach to software development

Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups

Ability to influence through outstanding interpersonal skills, collaboration and negotiation skills

Ability to work well within a team environment, as well as independently

Benefits

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Employee Assistance Program

Pet Insurance

Discounts on hotels, cars, cruises and more

Company

American Airlines

Glassdoor

3.7

American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets.

Founded in 1930

Fort Worth, Texas, USA

10,001+ employees

http://aa.com

H1B Sponsorship

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