State of Arizona · 2 days ago

HCBS CERTIFICATION PROGRAM MANAGER

Phoenix, AZ

Full-time

Onsite

Mid Level

$60K/yr - $71K/yr

3+ years exp

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Responsibilities

Oversees the functions of the HCBS Certification Unit, including the processing of certification applications, & the performance of audits for HCBS agencies. Provides immediate supervision & performance reviews for HCBS certification specialists & administrative assistants, including troubleshooting problems, resolving procedural & personnel issues and training of staff.

Compiles statistical & administrative reports on productivity and time frames and meets with DDD employees on all levels to coordinate efforts & develop communication procedures. Assists in the development & administration of rules, policies & guidelines for OLCR.

Ensures applications are processed and certification is administered in accordance with statute, rules, and policy. Recommends when an adverse action against a care provider is justified. Reviews and recommends certification actions (approval, denial, suspension, and revocation).

Qualification

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Administrative ManagementLicensing StandardsData AnalysisReport GenerationLaw EnforcementCompliance AssessmentBackground ChecksE-VerifyLeadershipCommunicationProblem-SolvingAdministrative experienceHome-based services managementSupervisory experience

Required

Knowledge in Department rules, regulations, instructions and operational procedures including personnel policies as well as the Division's mission and philosophy

Administrative management principles and effective management practices

Licensing and certification standards and related Interpretive guidelines for programs regulated by OLCR, including HCBS and Developmental Home Licensing

Skills in Leadership including group facilitation and problem resolution techniques

Oral and written communication Using computer programs and understanding database and web-based management systems (e.g., Word, excel, Access, Outlook, web-based applications, etc.)

Analyze, interpret, and summarize data and produce management reports

Ability to Apply and enforce State laws and regulations applicable to HCBS certification

Work independently when assessing compliance and communicating findings

Clearly communicate job expectations and responsibilities to subordinate staff

Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

All newly hired State employees are subject to and must successfully complete the Electronic Employment /Eligibility Verification Program (E-Verify)