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Schneider Electric ยท 2 days ago
Datacenter Software Services Manager
United States
Full-time
Remote
Senior Level
8+ years exp
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Responsibilities
Managing a dedicated team responsible for quoting, managing, scheduling, and executing datacenter software services.
Building and nurturing relationships with key customers (internal and external) and engaging in strategic opportunities.
Providing valuable feedback to drive offer evolution and address customer needs effectively.
Overseeing resolution and escalation processes for customer engagements and product issues.
Cultivating a high-performance culture with a focus on customer satisfaction.
Taking charge of team operations P&L and ensuring financial targets are met.
Providing support for team members in compensation, merit, professional development, and career planning.
Collaborating with various teams to ensure smooth coordination and alignment of goals.
Managing third-party contractors for contract and performance management.
Networking with other Schneider Electric software teams to enhance support for datacenter customers.
Contributing to investment strategies that drive software growth and development.
Qualification
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Required
Education: A bachelor's degree in a relevant field such as Computer Science, Engineering, Business Administration, or a related discipline.
Experience: Significant experience (typically 8-10 years) in software services, data center operations, or related fields, with a proven track record of leadership and team management.
Leadership Skills: Strong leadership and people management skills, with the ability to lead and motivate a team, drive high performance, and foster a customer-first mindset.
Customer Engagement: Proven experience in engaging with key customers, understanding their needs, and building strong relationships to drive customer success.
Strategic Thinking: Demonstrated ability to provide strategic input, contribute to offer evolution, and align software services with customer needs.
Financial Acumen: Understanding of financial management, including managing team operations P&L and contributing to investment strategies for software growth.
Cross-Functional Collaboration: Experience in collaborating with various teams such as Line of Business, Finance, Sales, and Operations, demonstrating strong communication and coordination skills.
Industry Knowledge: Deep understanding of data center operations, software services, and the broader software solutions landscape, with a focus on Schneider Electric offerings.
Travel Flexibility: Willingness to travel approximately 10-20 percent within the North America region.
Preferred
A master's degree or MBA may be preferred but not mandatory.
Relevant certifications in project management, leadership, or software services management may be advantageous.
Company
Schneider Electric
Schneider Electric
Founded in 1929Grenoble
1,001-5,000 employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (91)
2022 (97)
2021 (129)
2020 (110)
Funding
Current Stage
Late StageCompany data provided by crunchbase
