62 applicants
CALSTART · 2 days ago
Senior Business Analyst
United States
Full-time
Remote
Senior Level
$111K/yr - $126K/yr
7+ years exp
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Responsibilities
Analyze and Improve Processes: Analyze policy, data, and metrics to identify bottlenecks and inefficiencies, propose improvement initiatives, and track implementation progress.
Identify opportunities for enhancing the SDLC, such as automating manual processes or optimizing workflows.
Requirements Gathering and Documentation: conduct in-depth interviews with stakeholders to document complex policies and business requirements.
Facilitate workshops and brainstorming sessions to gather insights and foster collaboration among program teams.
Create and maintain detailed process flow diagrams and requirement specifications.
Prioritize fostering a diverse and inclusive work environment. You will ensure that all business processes and system developments consider diversity, equity, and inclusion principles.
Stakeholder Coordination: Establish strong relationships with program teams, developers, QA teams, and project managers to ensure a shared understanding of project goals.
Coordinate with clients and external partners to understand needs, provide updates, and address concerns throughout the project lifecycle.
Handle communication and conflict resolution to maintain a positive and productive working environment.
Support Development and Testing: Translate business requirements into actionable software specifications in collaboration with the development team.
Assist in developing user stories, acceptance criteria, and test cases for comprehensive testing.
Support the QA team during testing, participate in defect triage, and validate that software meets business requirements.
Mentoring and Training: Champion best practices in process management and compliance within the organization. You’ll ensure that business processes adhere to legal standards and company policies, maintaining high levels of operational integrity and data security.
Provide guidance and support to junior analysts, fostering their professional development and business analysis skills.
Conduct regular training sessions and knowledge sharing to maintain high standards of work among the team.
Offer constructive feedback and coaching to help junior analysts overcome challenges and grow in their roles.
Qualification
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Required
7+ years as a Business Analyst or similar role in software development or IT.
Proven ability to translate complex business requirements into detailed software specifications.
Strong understanding of SDLC and experience with Salesforce products or related SaaS tools.
Experience with project and task management software, Jira preferred.
Experience mentoring analysts and ensuring high-quality deliverables.
Skilled in training sessions and software demonstrations for various stakeholders.
Proficiency in data analysis for decision-making and process improvements.
Strong analytical skills to solve complex business challenges.
Knowledge of business analysis methodologies and best practices.
Understanding of user-centered design principles for software requirements.
Experience working with cross-functional teams to achieve project goals.
Excellent communication and interpersonal skills for managing stakeholders.
Bachelor's Degree in a relevant field
Industry certifications in business analysis and Salesforce (e.g., CBAP, PMI-PBA) are highly valued.
Benefits
100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
Retirement plan with generous company contributions
FSA for Health and Dependent Care
3 weeks of vacation time in the first year of employment
11 paid company holidays
Paid sick time
Paid family leave
Company
CALSTART
CALSTART is dedicated to the growth of a clean transportation technologies industry that will Clean the air.
51-200 employees
H1B Sponsorship
CALSTART has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
$0.05MKey Investors
California Energy Commission
2022-01-19Grant· Undisclosed
2016-04-04Grant· $0.05M
Leadership Team
David Chow
Vice President, Chief Operations Officer
Recent News
2024-04-08
Company data provided by crunchbase
