Rippling · 14 hours ago
Technical Writer, API
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Responsibilities
Create and maintain high-quality API documentation, including reference guides, developer guides, and tutorials
Collaborate with our product and engineering teams to develop accurate and user-friendly API documentation
Create and maintain a library of sample code examples and snippets
Ensure that API documentation adheres to the company's style guidelines, is user-friendly, and follows industry best practices
Work closely with product managers and subject matter experts to understand the API's functionality, use cases, and target audience
Organize and structure the API documentation
Keep the API documentation up-to-date with the latest API releases, changes, and improvements
Evaluate API design and provide feedback to improve the clarity, consistency, and usability of API interfaces
Advocate for developer-friendly APIs by suggesting improvements in API naming, versioning, error handling, and response formats
Document custom programming languages within the Rippling Platform
Develop and maintain code samples and use cases that demonstrate the proper integration and usage of APIs
Ensure that the provided examples align with best coding practices and are relevant to real-world scenarios
Actively engage with developers, partners, and clients to gather feedback on API documentation and incorporate improvements based on user needs.
Work alongside software architects and senior developers doing state-of-the-art development work
Qualification
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Required
5+ years of experience as a Technical Writer, with a focus on API documentation
2+ years of experience in a software development role
Experience writing effective technical content for a developer audience using Markdown
Strong understanding of APIs, RESTful web services, and programming concepts
Proficiency with various authoring, CMS, and task management tools
Proficiency in writing clear, concise, and well-structured technical documentation
Familiarity with API documentation tools, such as Swagger, Postman, or similar.
Experience with Confluence, JIRA, and JSON.
Experience using tech stacks like Python, MongoDB, CDC, and Kafka
Experience working in a fast-paced, dynamic environment
Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions
Benefits
Competitive salary
Benefits
Equity
Company
Rippling
Rippling is an HR management company that offers a workforce management platform, streamlining HR, and IT operations across organizations.