Astound Commerce · 18 hours ago
SFS Practice Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$200K/yr - $265K/yr
12+ years exp
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Responsibilities
Offer Management: Work closely with the sales and business development teams to review and assess project proposals, ensuring alignment with the organization's capabilities and strategic objectives.
Client Engagement and GTM: Align with Astound's leaders to drive Salesforce practice growth according to yearly business plan objectives. Lead client discussions and presentations to showcase the organization's Field Service practice capabilities, tailoring offerings to meet specific client needs. Proactively develop Solutions and Accelerators to support GTM with new business.
Provide expert guidance and consultation to clients and team members on Salesforce Field Service best practices, solutions, and opportunities for process improvements. Handle client escalations professionally and efficiently, working towards resolution.
Understand Field Service market trends.
Salesforce Expertise: Stay updated on the latest Salesforce Field Service features, applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries.
Qualification
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Required
Overall experience of 12+ years with a minimum of 4 years serving as a Subject Matter Expert/Leader for Salesforce Field Service/Field Service Lightning implementation.
Ability to build the company's brand regarding Salesforce capabilities to attract top talent.
Understanding of SFS Scheduling and optimization configuration, including out-of-box capabilities, scheduling policies, work rules, and Service Objectives.
Familiarity with Field Service Mobile app capabilities, offline architecture, and integration with other supporting architecture such as the Salesforce Mobile app and third-party mobile applications.
Oversight of programs and guidance to the team on implementation approaches and best practices.
Benefits
Parental leave
Paid time off
Comprehensive health and medical plans
Flexible hours
Work-life balance support on every stage and level
Company
Astound Commerce
Astound Commerce is an e-commerce provider that brings together strategy, technology, and interactive marketing services.
1,001-5,000 employees
H1B Sponsorship
Astound Commerce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-06Series Unknown· undefined
2019-06-18Series Unknown· undefined
Leadership Team
Bill Donlan
Global CEO
Vanessa Cartwright
Chief Executive Officer
Recent News
2024-04-08
Company data provided by crunchbase
