200+ applicants

Company

Cresta · 1 day ago

Principal Solutions Engineer

United States

Full-time

Remote

Senior Level

7+ years exp

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Artificial Intelligence (AI)Automotive

H1B Sponsor Likely

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Responsibilities

Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements

Partner with the Sales Directors to discover and understand the prospect's situation and the challenges that they are experiencing

Lead discovery calls with prospective customers & internal cross functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product

Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations

Drive adoption during proof of values by training individual managers and users on the Cresta solution

Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI

Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals

Run ROI workshops to translate our solution into a financial business case proposal

Provide feedback to product management about the successes and failures in the field

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer facing experienceTechnical pre-sales experienceSalesforce.comContact center technologiesPresentation skillsProblem-solvingOrganizational skillsWork ethicEnergyEnthusiasm

Required

7+ years of experience in a customer facing role, and 1-3 years of experience in a technical pre-sales role selling to large enterprises

Hands on experience of working with Conversational AI

Highly organized

Impeccable work ethic

Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection

Energy, enthusiasm and thoughtfulness in everything you do

Learn new technology quickly and find it easy to explain technological solutions in terms of business value

Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure

Knowledge of Salesforce.com, contact center technologies a plus

You embody our core values.

Benefits

We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs

Flexible vacation time to promote a healthy work-life blend

Paid parental leave to support you and your family

Monthly Gym & Phone allowance

Work from home office stipend to help you succeed in a remote environment

Lunches and dinners included for in-office employees via Grubhub

Company

Cresta

Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Founded in 2017

Palo Alto, California, USA

201-500 employees

https://www.cresta.com/

H1B Sponsorship

Cresta has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (5)

2021 (10)

2020 (2)