Customer.io · 5 hours ago
Director of Engineering
United States
Full-time
Remote
Director/Executive
$220K/yr - $240K/yr
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Responsibilities
Lead and manage a team of engineering managers and engineers to ensure the successful delivery of projects across the engineering organization, providing guidance and support throughout the process.
Foster a culture of accountability, inclusivity, collaboration, and empathy across multiple engineering teams promoting a positive and productive work environment.
Oversee the scalability, architectural integrity, flexibility, and security of solutions developed by multiple engineering teams, ensuring alignment with customer needs and company objectives.
Collaborate with company stakeholders to align engineering efforts with overall business objectives and customer needs, ensuring that projects contribute to the company's strategic goals.
Manage department budgets effectively, allocating resources efficiently to support engineering initiatives while maintaining financial sustainability.
Design and implement engineering strategies to drive innovation, scalability, and technical excellence across the organization, keeping abreast of industry best practices.
Ensure safety standards and best practices are upheld in all engineering processes and projects, prioritizing the well-being of team members and stakeholders.
Qualification
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Required
Demonstrated experience leading multiple engineering teams within a product- or engineering-led environment, preferably at an early-to-mid-stage SaaS company.
A deep understanding of SaaS software architecture, languages, technologies, and cloud infrastructure.
A proven track record of building and nurturing high-performing teams, with a focus on individual growth and development.
Strong communication skills, both verbal and written, with the ability to convey complex technical concepts concisely and accurately.
A high degree of conscientiousness. You are willing to do a thorough job regardless of the task. You keep your commitments.
A passion for continuous learning and experimentation, with a willingness to explore new technologies and provide mentorship to engineers.
Ability to thrive in a dynamic, customer-centric environment, where adaptability and resilience are essential qualities.
Benefits
Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
16 weeks paid parental leave (including adoption and foster care)
100% paid insurance premiums for you and your dependents
401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
$1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
$250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
$300/month co-working space rental reimbursement
$2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
$1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
One month sabbatical after five years at Customer.io
We also have opportunities to meet in person with your peers throughout the year
Company
Customer.io
Customer.io enables users to send newsletters to selected segments of customers using their website data.
Founded in 2012
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$9.8MKey Investors
Spectrum EquityOregon Venture Fund
2022-03-07Series A· Undisclosed
2021-06-24Equity Crowdfunding· $5M
2017-03-24Seed· $2.9M
Leadership Team
Colin Nederkoorn
Founder & CEO
John Allison
CoFounder, Board Member, CTO Emeritus
Recent News
2024-05-19
2024-05-19
Company data provided by crunchbase
