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Clay · 3 hours ago

Enterprise Growth Strategist (Customer Success)

United States

Full-time

Remote

Mid, Senior Level

Clay is a company dedicated to helping organizations turn growth ideas into reality through creativity and unique strategies. As an Enterprise Growth Strategist, you will partner with fast-growing SaaS companies to define and expand their Clay strategy, acting as a trusted advisor and strategic business partner.

Computer Software

Responsibilities

Map their growth priorities

Translate those into actionable Clay use cases

Expand Clay into new teams and workflows

Shape the roadmap of both their GTM engine and Clay itself

Onboard with velocity & vision: Guide customers to their first “aha” moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever

Be a growth partner: Act as an extension of our customers’ GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors

Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay’s footprint within the org

Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi-team expansions

Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay

Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers

Qualification

GTM strategyB2B SaaS experienceCustomer engagementProduct visionProcess designBusiness savvyBuilder mindsetPassion for ClayStrategic thinking

Required

Strategic, product-minded thinking: You don't just solve today's problem: you see around corners, help customers envision what's next, and connect their roadmap to ours

Deep GTM fluency: You've lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you've held an in-house GTM operator role

Customer obsession with business savvy: You've worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact

Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 → 1

Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product