EXPRESS · 7 hours ago
Sales Associate
Georgia, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expPHOENIX Retail, LLC operates the Express brand, a multichannel apparel brand dedicated to modern style. The Retail Sales Associate is responsible for providing a great in-store shopping experience while assisting with various tasks such as stocking and maintaining store organization.
ApparelE-CommerceFashionRetail
No H1B
Responsibilities
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
Follow company policies and procedures to ensure the safety of all our associates and customers
Assist with product launch changes according to company SOP
Provide a Great Customer Experience
Deliver on all aspects of the customer experience model
Process transactions quickly and accurately reducing the customers wait time
Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
Other essential functions may occur as directed by your supervisor
Qualification
Required
Education: High School or Equivalent
Years of Experience: 0-2 of relevant job experience - minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Preferred
Previous retail experience preferred
Customer service skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Benefits
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
Paid sick leave
Public health emergency leave
Learn & Earn incentive program
Company
EXPRESS
Express is a specialty apparel and accessory retailer offering both women and men's merchandise.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$164.84MKey Investors
WHP GlobalSycamore Ventures
2022-12-08Post Ipo Equity· $24.84M
2021-01-14Post Ipo Debt· $140M
2010-05-13IPO
Leadership Team
Stewart Glendinning
Chief Executive Officer
Joanie Rogan
EA to EVP/CMO ~ SVP Omni-channel Experience & Operations ~ SVP Creative ~ VP Brand Marketing
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Company data provided by crunchbase