American Cancer Society · 23 hours ago
Coordinator, Hope Lodge
Iowa City, IA
Part-time
Onsite
Entry Level
$16.50/hr - $16.50/hr
1+ years expThe American Cancer Society is leading the fight for a world without cancer and is seeking a Coordinator for their Hope Lodge program. This role involves assisting in the operations of a free hospitality house for cancer patients and their caregivers, ensuring safety, compliance, and effective communication with guests and volunteers.
GovernmentHealth CareMedicalNon Profit
Responsibilities
Maintains the safety and comfort of Hope Lodge guests, volunteers, and other visitors as a primary focus and ensures any issues or concerns are addressed immediately and within policy
Performs all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out in strict adherence to Hope Lodge Operations policies
Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems (HMS, Salesforce, Marketplace, Concur, ADP, etc.)
Ensures timely completion of all required American Cancer Society trainings and compliance courses and attends all required staff meetings
Performs any and all necessary responsibilities in the absence of additional staff or volunteers, including guest transportation, and ensures Hope Lodge is staffed at all times 24/7/365; fulfilling this responsibility may require unplanned/unscheduled time at the Lodge
Assists in the recruitment, training, retention and utilization of volunteers in an appropriate manner to support Hope Lodge program delivery
Serves as a spokesperson for the Hope Lodge and actively promotes community relations and awareness of Hope Lodge activities including tours for civic, community and health care groups
Identifies development opportunities with Hope Lodge guests and community leaders that interact with Hope Lodge; assists with solicitation when appropriate
Reviews and updates patient information, current lodge status, and maintenance logs at the beginning and end of each shift
May provide rides for Hope Lodge guests to/from treatment centers and other destinations authorized by lodge management utilizing Hope Lodge vehicle in a safe, efficient and professional manner
Tracks all rides provided, miles driven, safety issues and vehicle maintenance needed or completed
Duties for a specific shift or lodge location may also include: 1.Cleaning/sanitizing common areas and/or guest rooms; 2.Working on laundry as assigned which may include washing, drying, folding, putting sheets and linens away and/or preparing rooms for incoming guests. Performs other duties as assigned
Qualification
Required
High School Diploma, GED or equivalent required
Receiving the COVID-19 vaccination is an essential function of this position and is necessary to ensure the health and safety of our guests who are undergoing cancer treatment
ACS also will require employees to follow guidelines established by the organization with respect to the COVID-19 virus that may include, but is not limited to, wearing a mask, testing, washing hands, social distancing, etc
Hope Lodge employees are expected to remain up-to-date with all adult vaccinations as recommended by the Centers for Disease Control and Prevention (CDC)
Excellent communication, customer service, analytic, computer, consulting skills and conflict resolution
Ability to work independently and with minimum direction. Remains calm even under highly stressful situations
Knowledge of ACS mission, and complete understanding of Hope Lodge operations and program purpose is required
Proven ability to prioritize and execute tasks in a high-pressure environment. Ability to assess needs of various stakeholders and creatively influence courses of action within budgets and timelines
A valid driver's license and clean driving record is required
Ability to lift and carry 25 pounds
Ability to move around to all areas of the lodge quickly and safely including proper cleanup and disposal of bodily fluid spills and infectious waste
Ability to travel by vehicle and/or airplane as necessary
Able to work occasional nights, weekends and unusual hours as may be needed to ensure 24/7/365 staffing
Preferred
Post-secondary education preferred
At least one-year experience in healthcare, social services, hospitality services, or volunteer management, or an equivalent combination of experience and education preferred
Experience in hospitality housing or similar residential management preferred
Current CPR and AED certification required (this may be achieved within 90 days of hire)
Benefits
Fully benefits eligible
Additional shift differential pay due to hours outside of the day shift
Generous paid time off policy
Medical, dental, retirement benefits
Wellness programs
Professional development programs to enhance staff skills
Company
American Cancer Society
American Cancer Society is a nationwide voluntary health organization dedicated to eliminate cancer in the United States.
5001-10000 employees
H1B Sponsorship
American Cancer Society has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (7)
2023 (10)
2022 (4)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$2.71MKey Investors
Trumbull Memorial Health FoundationEG AmericaThe Milliken & Company Charitable Foundation
2025-07-08Grant· $0.01M
2024-11-13Grant· $0.02M
2024-08-27Grant· $0.65M
Leadership Team
Amy Deavitt
Cancer Control Strategic Partnerships Manager - 2019 CEO's Club
Bob Dickey
Chair of New England Chapter of CEO's Against Cancer
Recent News
2026-01-11
Company data provided by crunchbase