200+ applicants

Company

Headspace · 6 hours ago

Senior Manager, Capacity Planning (Marketplace)

United States

Full-time

Remote

Senior Level

$130K/yr - $183K/yr

5+ years exp

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Responsibilities

Lead cross-functional stakeholder group across Product, Data Science, Commercial, Clinical, Finance, Talent, and Operations to understand how changes to the business impact supply and demand forecasting, updating assumptions accordingly

Lead annual marketplace capacity planning efforts to define roadmap, hiring targets, and financial goals, with quarterly re-forecasts

Identify opportunities to evolve model structure and sophistication, working closely with the data science team to automate and improve model integrity

Closely collaborate with clinical teams to understand and validate utilization assumptions, baking them into forecasting and shift-scheduling models

Closely collaborate with Talent and provider acquisition team to drive accountability over hiring targets (by state, sub-specialty, demographic, health plan, etc.) and resulting supply

Define and monitor capacity related KPIs, collaborating with Marketplace operational teams on escalation pathways to resolve access issues

Support leadership in setting roadmap, KPIs and business health metrics associated with marketplace forecasting and capacity

Collaborate on network scale strategy, including supply monitoring and escalation, cross-licensure initiatives, PSYPACT opportunities, and analyses driving expansion decisions

Perform ad-hoc analyses as it relates to supply and coverage (RFP domain owner, leadership deep dives, etc.)

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Forecasting modelsWorkforce planningSupply/demand planningData analysisPeople management

Required

5+ years of experience, with demonstrated expertise across building, maintaining and evolving forecasting models; ideal experience within workforce planning, supply/demand planning, and/or marketplace capacity management

Familiarity in applying statistical and judgmental (aka managerial) forecasting techniques and skilled in selecting appropriate methodology given business context and data availability

Highly analytical skillset and comfort driving data informed decisions

Ability to influence and effectively communicate with senior leadership

Strong judgment, accountability and decision-making skill set

Preferred

Familiarity developing and interpreting time series forecasting models (e.g., Exponential Smoothing, ARIMA, LSTM, etc.)

Proficient in the use of coding languages (Python, R, etc.) for statistical modeling and data manipulation at scale

Demonstrated track record at a high-growth, start-up

Experience with provider (therapy, psychiatry) licensing strategies (cross-licensure) and capacity management

Experience collaborating with clinicians as key stakeholders

People management experience and ability to motivate and drive operational teams

Benefits

Comprehensive healthcare coverage

Monthly wellness stipend

Retirement savings match

Lifetime Headspace membership

Unlimited, free mental health coaching

Generous parental leave

Paid performance incentives

Company

Headspace

Glassdoor

3.2

Headspace specializes in providing mental healthcare, including coaching therapy and psychiatry, as well as meditation mindfulness tools.

Founded in 2010

Santa Monica, California, USA

501-1,000 employees

http://www.headspacehealth.com

H1B Sponsorship

Headspace has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (8)

2021 (3)

2020 (6)