152 applicants

Company

OpenTable · 2 days ago

Salesforce Solution Architect (US)

United States

Full-time

Remote

Mid, Senior Level

$95K/yr - $109K/yr

5+ years exp

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H1B Sponsor Likely

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Responsibilities

Work alongside the Revenue Operations team to gather requirements, prioritize initiatives into sprints, and communicate with stakeholders about new enhancements

Build strong working relationships and in-depth knowledge of internal departments and their processes in order to identify areas of opportunity and recommend solutions

Overhaul business processes and design new automations to improve operational efficiency

Partner with Salesforce Admins and Engineers to implement multi-component solutions across Sales & Support Clouds

Operate as a liaison between the Global Sales & Services team and Product/Engineering org

Act as a Salesforce subject matter expert and driver of technical transformation

Support a team of remote Sales and Services team members who rely on SFDC daily to manage their customer interactions, territories, and pipeline

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce LightningSales CloudService CloudSalesforce integrationsAdvanced Salesforce reportsExcelAgile methodology

Required

5+ years of Salesforce Lightning experience, with a focus on internal systems/business applications

Experience managing Salesforce feature requests

Advanced skills building Salesforce reports/dashboards

Experience with Salesforce integrations, complex data storage models, and their implications

The capacity to grasp and learn new technical concepts quickly and independently

Excellent verbal, written, and visual communication skills

Strong problem-solving, critical thinking, and organizational skills

The ability to prioritize multiple projects simultaneously without sacrificing attention to detail and while consistently meeting aggressive deadlines

Sales Cloud and Service Cloud experience required

Advanced skills in creating complex reports and dashboards in Salesforce Lightning

Proficient in Excel, and with managing large data sets

Ability to write clear, concise users stories and process changes/instructions

Preferred

Business and/or Technical Architect Certification

Native Salesforce AI solutioning experience (Einstein Bots/Copilot/Service Agent)

Telephony solutioning experience (Service Cloud Voice)

Experience with Groove, Geopointe, Calendly, Marketo, and DocuSign

Data Loader preferred

Experience in Agile development methodology

Experience with Lucidchart or other design applications

Preferred Credentials: AI Specialist, Application Architect, B2C Commerce Architect, B2C Solution Architect, Data Architect, Development Lifecycle and Deployment Architect, Integration Architect, System Architect, Technical Architect

Preferred Superbadges: User Experience, Lightning Web Components, Object Relationships, Flow Interactions, Process Automation Specialist, Duplicate Management, Data Validation, Admin Super Set, Service Cloud Specialist, Lightning Implementation Specialist, and/or Business Administration Specialist

Benefits

Generous paid vacation

Day off on your birthday!

Company-matched retirement plans

Company-wide week off each year

Health, dental, and vision insurance plans

Flexible Spending Accounts

Headspace Subscription

Company-paid therapy sessions through SpringHealth

Paid Volunteer Time

Universal Paid Parental Leave

Company

OpenTable

Glassdoor

3.7

OpenTable operates as an online restaurant booking service that enables guests to discover and book tables. It is a sub-organization of Booking Holdings.

Founded in 1998

San Francisco, California, USA

1,001-5,000 employees

http://opentable.com

H1B Sponsorship

OpenTable has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (9)

2022 (22)

2021 (4)

2020 (24)