NVA Equine ยท 1 day ago
Client Service Coordinator
NVA Equine is a mixed animal veterinary facility seeking an experienced Practice Representative. The main responsibility of this role is to ensure the smooth flow of clients and patients, schedule appointments, and maintain electronic medical files while providing excellent customer service.
Non-profit Organization Management
Responsibilities
Here at Chaparral Veterinary Medical Center, the Practice Representative's main responsibility is the smooth, accurate, cheerful, well planned, and orderly flow of clients and patients in and out of the hospital
We receive payments for services rendered and record them, we answer a multi-line phone system, we act as a liaison between the client and the Veterinarians
We schedule appointments for both large and small animals along with dispatching ambulatory equine doctors who are scheduled for calls throughout the valley
We maintain electronic medical files
Knowledge of equine is important and customer service experience along with medical records experience is preferred
Neat, clean appearance is expected
Potential candidates will be required to pass background and drug screening
Qualification
Required
Equine experience
Experience in customer service
Experience with medical records
Ability to maintain electronic medical files
Ability to answer a multi-line phone system
Ability to schedule appointments for both large and small animals
Ability to act as a liaison between the client and the Veterinarians
Neat, clean appearance
Ability to pass background and drug screening
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Company
NVA Equine
As one of the leading communities of Equine veterinary teams, NVA Equine is committed to the exceptional care of horses by delivering high-quality medicine supported by local leadership teams.
Funding
Current Stage
Late StageCompany data provided by crunchbase