Alkami Technology · 1 day ago
VP of Client Lifecycle Management and Data Solutions
Plano, TX
Full-time
Remote
Lead/Staff
$250K/yr - $300K/yr
15+ years exp
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Responsibilities
Management of the P&L of the Customer Lifecycle Management solutions for Alkami’s clients, including the CDP, marketing stage solutions, customer onboarding and account opening, identity management, security, fraud management and risk managements, upsell and cross sell solutions, underwriting, customer support and service
Define and execute on our internal data strategy, including the standards and policies governing how data is structured and used, business intelligence tooling, AI enablement and data governance
Design and execute on the Product Strategy, including the execution of target market analysis, market segmentation, competitive landscape and comparative analysis, product-market-fit analysis, strategic business case creation
Management of the Product and Technology Operating Model, including roles and responsibilities, org and team structure, portfolio mgmt. and capacity planning, budget and forecast
Delivery on the Product Roadmap by partnering with the Technology team on software development and release, and with Sales and Marketing on go-to-market execution
Engage our Financial Institution clients to establish a feedback loop to inform the Product Roadmap
Work with other Product leaders to incorporate their solutions into the Digital Servicing platform
Manage the partners who help power our solutions
Collaborate on the corporate development strategy on acquiring the right capabilities to accelerate go-to-market
Attract, retain, coach, develop, inspire, and motivate a team of high performing product managers and product leaders while operating an exemplary product organization
Qualification
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Required
15+ years of experience in Product Management, with at least 10+ years experience in the senior leadership, including a senior role reporting to a CXO or department leader
10+ years building and launching CLM and/or data solutions solutions for Consumer, SmB and/or Commercial segments
Experience in Agile operating models, Design Thinking
Experience managing client facing engagements and assisting with business development and sales
Proficient knowledge of consumer, business banking and commercial banking strategy and operations including KYC and onboarding, fraud mgmt, data, performance marketing, account payable and receivable solutions, treasury management and cash management
Proven experience delivering product in a B2B financial services market
Experience and background within the B2B Software as a Service industry (Saas)
Bachelor’s or Master’s degree in Computer Science or related disciplines preferred
Experience leading and driving organizational transformation, growth and scale
Experience scaling a high-growth company’s product management organization
Proven expertise in taking an established and talented Product Management team and practice to the next level of scale and impact
Proven product management skills, applied within segments of the payments ecosystem is a plus
Demonstrated senior leadership and people leadership skills
High level of collaboration, influencing and negotiating capabilities
Experience managing high growth products and teams
Strong strategic and persuasive communication and presentation skills
Preferred
Excellent strategic thinking and problem-solving abilities
Strong organizational and project management skills
Exceptional communication and interpersonal skills at all levels of the organization
Ability to manage multiple priorities and work under pressure
Proficiency with technology tools and platforms used in project management and communication
Ability to analyze data and determine themes and next best actions
Experience in data analysis and budget management
Consulting experience, with a focus on operations management
Proven success in a project coordination role
Nimble business mind, focused on developing creative solutions
Strong project-reporting skills, with focus on interdepartmental communications
Passion for doing whatever it takes to solve complex problems and build scalable processes
Proven ability to quickly learn new things
Comfort working in a high-growth, constantly changing environment
Experience supporting global Engineering teams
Track record of handling confidential information with the utmost sensitivity
Proven success in project coordination and reporting
Ability to shift priorities quickly and act proactively, while maintaining organization and control
Ability to work collaboratively and efficiently with stakeholders throughout the organization
Concise written and verbal communication
Ability to work independently and deliver results with little supervision
Detail and results-oriented; driven and self-motivated with strong initiative
Excellent organization and time management skills; ability to prioritize tasks across multiple projects
Problem solver, analytical and organized thinker
Proven track record of effectively interacting with senior stakeholders on cross-functional projects
Operational experience in a previous roles
Structured about how to prioritize work and time
Benefits
Remote-first environment
Unlimited paid time off
401(k) with employer match
Company
Alkami Technology
Alkami Technology provides cloud-based digital banking solutions for credit unions and banks.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$385.18MKey Investors
D1 Capital PartnersGeneral AtlanticS3 Ventures
2024-11-06Post Ipo Secondary
2024-08-08Post Ipo Secondary
2021-09-08IPO
Leadership Team
Gary Nelson
Founder & CEO
Nate Shahan
VP, Product Management
Recent News
Crowdfund Insider
2024-12-07
2024-12-05
Company data provided by crunchbase
