TTEC · 1 day ago

Bilingual Insurance Customer Support Associate - Spanish-English - Remote USA

Englewood, CO

Full-time

Remote

Entry Level

$17/hr - $17/hr

1+ years exp

Maximize your interview chances

ConsultingInformation Technology

Insider Connection @TTEC

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business.

Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance.

Provide concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Bilingual in EnglishSpanishCustomer service experienceComputer experienceSmartphoneDeviceUSB wired headset