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Philadelphia Eagles · 6 months ago

Game Day Staff

Lincoln Financial Field, Philadelphia PA

Full-time

Onsite

Entry, Mid, Senior Level, Lead/Staff

$15/hr - $15/hr

The Philadelphia Eagles are seeking Game Day Staff members to enhance fan experiences at Lincoln Financial Field. The role involves providing exceptional customer service and assisting fans during events, ensuring a safe and enjoyable environment.

American FootballOutdoorsSportsSports Leagues and Teams

Responsibilities

Deliver an exciting customer shopping experience in a fast-paced environment

Provide memorable customer service interactions by greeting each customer, helping fans locate desired merchandise, and completing sales transactions using a Point of Sale (POS) system

Recommend specific products as directed and work with other team members to achieve sales goals

Assist fans in locating areas of Lincoln Financial Field and supplying general information

Provide a high-quality customer service interaction with all fans which will set the tone for the overall entertainment experience

Monitor fan behavior with the assistance of Event Staff Supervisors and security personnel

Assist fans in locating the Premium areas of Lincoln Financial Field and supplying general information in a courteous and professional manner

Qualification

Customer serviceRetail experienceCash handlingInterpersonal skillsTeamwork

Required

Must be 18 years of age or older

Must be available 3-4 hours prior to event kick-off and approximately 1-2 hours after each event

Available weeknights, weekends, and holidays (as needed)

Employees will be required to work all events at Lincoln Financial Field including Eagles home games and special events such as Temple University Football home games

Two training sessions must be completed in order to begin working Lincoln Financial Field events in the summer

May be required to lift 40 lbs

May be required to stand for entire length of shift

May be required to walk throughout stadium (including climbing stairs) during each shift

May be required to work in elevated areas

May be required to work in confined/narrow spaces (i.e. elevator)

Ability to work in variable temperatures, including extreme hot and cold weather based on the season

The ideal candidate possesses a high level of integrity, passion, energy, a positive attitude, the ability to adapt to different situations, a strong work ethic, and a mindset for teamwork

Candidates must have excellent customer service skills and the desire to help others