Inizio Engage · 1 day ago

Healthcare Communicator

United States

Full-time

Remote

Entry Level

$16/hr - $16/hr

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Responsibilities

Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines. Accurately collect information required by individual programs and correctly capture in specific program databases.

Exhibit effective communication and tele-management skills.

Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed.

Possess effective organizational skills, including working with multiple projects simultaneously.

Adhere to all company policies and Standard Operating Procedures.

Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed.

Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Medical terminology understandingComputer competencyPleasant telephone mannerTele-management skills