Batesville · 7 hours ago

Customer Service Representative

United States

Full-time

Remote

Entry Level

1+ years exp

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Consumer GoodsCustomer Service

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Responsibilities

You will create valuable relationships and build trust with repeat B2B customers.

You will partner with our field service and sales teams to make sure our Batesville Team always delivers the best service in the industry.

You will work in a fast-paced environment, but we will first prepare you to efficiently help with each customer interaction.

As a team, we provide service 7 days a week and evenings, but we try to match up the business needs with your individual preferences and think creatively to create working shifts that work for you. There are options to work 4 days per week.

Qualification

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Customer Service ExperienceB2B Customer ServiceHigh-Volume Call CenterRelationship Building

Required

High school diploma or equivalent

1+ years related experience in customer service

Prior experience in Business-to-Business (B2B) customer service

Experience working in a high-volume call center environment

Preferred

Team player and service mindset.

Relationship building and communication skills.

Effective at learning and organizing information.

Skills and a mindset to solve problems & deliver WOW service.

Adaptability and ability to multi-task in a fast-paced environment.

Benefits

Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.

Generous 401K Matching Program

Paid time off

Opportunities for development and advancement