Jenius Bank · 3 days ago
Fraud Investigator (Remote)
California, United States
Full-time
Remote
Mid Level
$48K/yr - $70K/yr
3+ years exp
Maximize your interview chancesBankingFinTech
Insider Connection @Jenius Bank
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Maintain and manage a case load while meeting competing SLA requirements.
Thoroughly investigate cases of potential and suspected fraud to determine validity of claims.
Recover fraudulent funds that have left the walls of Jenius Bank through prompt action.
Interview and question victims, suspects, and third parties by phone to determine elements pertinent to the case.
Complete SAR documentation required for proper and timely SAR filing.
Be flexible, ready to learn, and ready to teach within a high-performing team of fraud professionals.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Minimum 3 years’ experience in financial services with direct customer interaction.
Minimum 1 yr Investigations experience. Equivalent fraud detection experience may be considered.
Comfort with conflict/experience interviewing parties by phone
Excellent verbal and written communication skills
Experience working independently and with a team
Detail-oriented
Preferred
Associates degree or higher in criminal justice or related field.
3+ years of fraud experience.
Understanding fraud schemes; including Wire, ACH, Online Account Takeover, Check, Elder Abuse, Card, and New Account Fraud
Previous experience with SAR writing/review
Outbound/Inbound call center experience.
Bi-Lingual - Spanish Speaking preferred
Company
Jenius Bank
Jenius Bank is a digital banking business of Manufacturers Bank. It is a sub-organization of Manufacturers Bank.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Anish Jacob
Chief Information Officer & Head of Technology, Executive Vice President
Recent News
FinTech Futures
2024-05-29
Company data provided by crunchbase
