11:11 Systems · 4 days ago
Service Delivery Engineer
United States
Full-time
Remote
Entry Level
2+ years exp
Maximize your interview chancesInformation Services
Insider Connection @11:11 Systems
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Primarily responsible for customer experience during on-boarding process
Provide complete ownership and accountability of all responsibilities assigned during customer implementation projects
Work with project managers to complete assigned tasks
Complete deployment projects using 11:11 Systems best practices
Communicate effectively with customers, sales team, and project team
Document steps taken, problems incurred, and resolution of issues for customer review
Provide excellent customer service
Foster communication and transparency through all 11:11 Systems teams and staff involved in the sale and delivery of projects
All other duties assigned
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s degree in technical discipline or equivalent experience
2+ years recent experience as a technical, hands-on, enterprise VMware administrator
Enterprise customer-facing technical support experience
Hands-on knowledge of VMware’s vSphere and vCloud Director
Experience working with global data center environments
Experience with large-scale virtualization clusters with hundreds of VMs per cluster
Proven ability to troubleshoot advanced customer issues
Good understanding of how different technologies work together
Excellent communicator, high energy, positive attitude, aptitude for professional growth
Preferred
VMware VCA/VCP/VCAP certified
Cisco UCS experience
Zerto, Veeam, Cohesity, or Carbonite experience
Microsoft server administrative experience (Server, SQL, etc.)
Technical experience with Cisco ASA, ASR, and Nexus products
Benefits
401k Plan with Company Match
Healthcare, vision and dental Insurance Plan
Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Paid Vacation & Holidays
Leaves – primary care and new parent leave, maternity leave
Wellness Program
Company
11:11 Systems
11:11 Systems is creating a new model delivering the power of ''Everything Connected'' in connectivity, cloud, and security solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Tiger Infrastructure Partners
2021-09-22Private Equity
Leadership Team
Brett Diamond
Chief Executive Officer
Keith Coker
Chief Operating Officer
Recent News
2024-11-24
2024-06-03
Company data provided by crunchbase
