200+ applicants

Company

Amazon · 3 days ago

Vendor Manager, Global Outsourcing

Lake County, IN

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Managing third party relationship from sourcing through to negotiating terms and managing operational delivery.

Deliver strong governance and inspection frameworks across third party vendor commercials, customer experience outcomes and business planning cycles.

Leverage available data sources (customer feedback surveys, contact transcripts, operations performance data, etc.) to monitor existing metrics, develop and propose new metrics and generate innovative ways to analyze, evaluate and measure vendor performance. Collaborate with Analytics Teams on generation of reports & dashboards to aid better insights and analytics.

Support the overall commercial compliance initiatives by working with the GO team to develop, compile and distribute standardized procedures in accordance to Amazon policies, procedures and philosophy.

Develop a comprehensive ‘Partner Review & Governance Program’ to drive performance and determine specific opportunities across the GO sites.

Provide clear insight into performance drivers and the levers which impact performance (data analytics, regression analysis, root cause analysis and development of corrective actions).

Facilitate Knowledge sharing & benchmarking among vendors to draw upon best practices and thereby harness the power of the Network, to boost synergy & expertise.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Vendor ManagementData AnalyticsAccount ManagementPerformance MeasurementLogistics ManagementProcess ImprovementRelationship Management

Required

5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience

Experience analyzing data and best practices to assess performance drivers

5+ year of experience of working with third party vendors from sourcing through to operational delivery.

Preferred

MBA

Company

Amazon

Glassdoor

3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10,001+ employees

https://amazon.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)