Replicant · 1 day ago
Site Reliability Engineer
United States
Full-time
Remote
Mid Level
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Responsibilities
Ensure the smooth operation and high availability of Replicant's production systems
Monitor system performance, identify bottlenecks, and implement optimizations to enhance reliability and efficiency
Develop and maintain tools and automation to prevent and quickly resolve incidents
Collaborate with engineering teams to improve the reliability and scalability of our applications and infrastructure
Participate in on-call rotation to address production issues and ensure service uptime
Contribute to infrastructure design and implementation, focusing on scalability, security, and cost-effectiveness
Stay up-to-date on industry best practices and emerging technologies in SRE and DevOps
Qualification
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Required
Proven experience in managing and troubleshooting complex, distributed systems in a production environment
Strong understanding of cloud platforms (GCP preferred) and containerization technologies (Kubernetes)
Proficiency in scripting languages and automation tools (e.g., Python, Bash, Terraform)
Experience with monitoring and observability systems (e.g., Datadog, Prometheus)
Excellent problem-solving skills and a proactive approach to identifying and mitigating potential issues
Strong communication and collaboration skills, with the ability to work effectively in a team environment
A passion for ensuring the reliability and performance of critical systems
Preferred
Experience with CI/CD pipelines and infrastructure-as-code practices
Knowledge of networking concepts and protocols
Familiarity with security best practices for cloud-based systems
Familiarity with telephony applications
Benefits
Highly competitive salaries, equity, and for US Employees, a 401(k) plan
Top of the line healthcare (medical, vision, and dental)
Health and Wellness Perk
Equipment Stipend
Flexible vacation policy
Amazing team trips & offsites where you can find our CEO baking bread for the team
Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years
Company
Replicant
Replicant is a contact center automation software that helps companies automate their most common customer service requests.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$113MKey Investors
StripesNorwest Venture PartnersAtomic
2022-04-26Series B· $78M
2020-09-10Series A· $27M
2020-01-07Seed· $1M
Leadership Team
Gadi Shamia
C0-founder and CEO
Andrew Abraham
Principal Engineer and Co-Founder
Recent News
Green D Ventures
2024-02-19
2023-01-17
Company data provided by crunchbase
