MembersFirst · 4 days ago
Client Services Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Provide over the top, white glove customer support.
Collect, organize, format, publish and manage client content as needed.
Proficient in HTML (raw code) and Photoshop.
Working knowledge of JavaScript and CSS preferred.
Keep up to date on all MembersFirst provided software changes and enhancements.
Participate in the development of new client facing training materials.
Strong knowledge of cross-browser, cross-platform dependencies.
Strong knowledge of content publishing and/or content management systems.
Strong familiarity with web information architecture standards i.e. site maps, navigation structure, and content layout and presentation.
Strong familiarity with best practices in web site development, including design and usability.
Knowledge of Google / Microsoft Office Applications.
Excellent written and oral communication skills.
Qualification
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Required
Provide over the top, white glove customer support.
Collect, organize, format, publish and manage client content as needed.
Proficient in HTML (raw code) and Photoshop.
2-3 years of previous experience in interactive marketing, ad agency, direct marketing, membership marketing or internet industries.
Keep up to date on all MembersFirst provided software changes and enhancements.
Participate in the development of new client facing training materials.
Strong knowledge of cross-browser, cross-platform dependencies.
Strong knowledge of content publishing and/or content management systems.
Strong familiarity with web information architecture standards i.e. site maps, navigation structure, and content layout and presentation.
Strong familiarity with best practices in web site development, including design and usability.
Knowledge of Google / Microsoft Office Applications.
Excellent written and oral communication skills.
Uses rigorous logic and methods to solve difficult problems with effective solutions.
Demonstrates composure under pressure and is a settling influence in challenging times.
Deals with conflicts head-on. Can settle disputes equitably in a timely manner.
Enjoys the challenge of unfamiliar tasks, will try anything to find solutions, and uses both successes and failures for clues to improve.
Spends his/her time and the time of others on what’s important. Can quickly sense what will help or hinder accomplishing a goal.
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Preferred
Working knowledge of JavaScript and CSS
Working knowledge of the Country Club Industry is strongly suggested however not mandatory
Company
MembersFirst
MembersFirst is an award winning digital agency & software provider.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2015-08-24Acquired
Leadership Team
Paul Gaumnitz
Co-founder, Director
Company data provided by crunchbase
