NVA General Practice · 5 hours ago
Client Services Representative
La Porte, TX
Part-time
Onsite
Entry Level
2+ years expNVA General Practice is an AAHA accredited hospital that provides quality care with compassion to every patient and client. The Client Services Representative will identify client needs, maintain records, and provide solutions while fostering a positive environment.
HospitalMedicalPetVeterinary
Responsibilities
Identify the client's needs, clarify information, keep records of all conversations in our database, research information, and provide solutions to problems
Seize opportunities to recommend additional products and services when they arise
Responsible for processing financial transactions
Bond with clients and keep a positive demeanor in the reception area
Accurately maintain and prepare records, consent forms, other documents
Prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates
Maintain an active veterinary appointment schedule, screening emergencies, and prioritizing cases that need to be seen
Accurately and compassionately communicate estimates and treatment plans
Qualification
Required
High school diploma or equivalent
Prior experience in a full-service veterinary clinic, 2+ years of experience preferred
Possess a cheerful demeanor and contribute to a positive work environment
Excellent communication skills, including written and verbal language skills in English
Professional appearance required; scrubs are to be worn at all times
Able to work all shifts, including weekends (Saturdays) & holidays if the clinic is open
Be at least 18 years or older
Excellent digital literacy, demonstrating accuracy in inputting details
Work well independently and in a group
Preferred
Experience with Cornerstone is a plus
Company
NVA General Practice
At NVA General Practice, we’re on a mission to give every pet their best life.
10001+ employees
H1B Sponsorship
NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$128MKey Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M
Leadership Team
John Bruno
Chief Executive Officer
Recent News
Morningstar.com
2025-11-11
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