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Company

Standard BioTools · 3 days ago

Field Service Engineer - Mass Cytometry

Colorado, United States

Full-time

Remote

Entry Level

2+ years exp

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BiotechnologyGenetics

H1B Sponsor Likely

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Responsibilities

Responsible for system installations, service visits, and technical support case management

Troubleshoot instrument hardware and software, often under challenging conditions

Contribute to high-value service-related procedures and documents

Identify areas for product and process improvement and communicate these accordingly

Adopt and leverage our Salesforce.com business policies, procedures, and reporting

Travel around 75% on both a scheduled and unscheduled basis

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Mass Cytometry systemsTechnical supportRoot cause analysisOptical sub-systemsElectrical sub-systemsMechanical sub-systemsLife Science instrumentationLaboratory Capital EquipmentCustomer facing skillsCritical thinkerWilling to learn

Required

BS in Science or Engineering discipline with 2 years of industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training.

Technical support/service experience a plus.

Substantial working knowledge of optical, electrical and mechanical sub-systems.

Expertise in employing root cause analysis and corrective action methodologies.

Prior work with Life Science instrumentation, or any other Laboratory Capital Equipment a plus.

Strong verbal communication skills.

Good customer facing skills.

Open to local and overnight travels.

Good initiative, critical thinker, self-motivated and willing to learn.

Company

Standard BioTools

Standard BioTools is a biotech tools company that creates microfluidic-based chips and instrumentation for biological research.

Founded in 1999

South San Francisco, California, USA

501-1,000 employees

https://www.standradbiotools.com

H1B Sponsorship

Standard BioTools has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)