Upgrade, Inc. · 1 day ago
Repossession/Remarketing Vendor Specialist
Phoenix, AZ
Full-time
Onsite
Mid LevelUpgrade, Inc. is a fintech company that provides affordable and responsible credit and banking products to consumers. The Repossession/Remarketing Vendor Specialist will manage agency partner performance, ensure compliance with repossession laws, and support operational policies while cultivating relationships with third-party partners.
BankingCreditFinancial ServicesFinTechMobile
Responsibilities
Day to day management of agency partner performance, process, and procedures
Coordinate agency placements and monthly debt sales
Ensure that all written communications with regards to repossession, sale, and post-sale are accurate and sent as required by law
Coordinate the flow from assigned for repossession through auction sale and charge-off
Review affidavits, complaints, discovery for approval and signing
Partner closely with internal and external teams to creating open communication, monitoring and providing feedback
Support operational policy and procedures by developing effective controls and updates to current processes
Support all other ongoing responsibilities assigned
Provide regular performance reporting to senior management
Ensure compliance with all repossession laws and federal and state guidelines
Ensure all repo communications including, RTC, Notice of intent, Explanation of deficiency are completed and sent according to state and federal law
Ensures that all requests from repo and remarketing vendor are complete including, key fee requests, Approval for floor amount, if bids etc
Ensures that vehicles are moving from repo lots to auctions within approved time frames
Ensures that Repo title/affidavits are complete and at auction by legal sale date
Qualification
Required
A flexible mindset – as a start-up, we are growing quickly and you may need to adapt to changing policies and procedures while maintaining high-quality work output
Excellent time management and work prioritization skills while managing multiple projects
Capable of completing assigned tasks with careful attention to detail
Ability to thrive in a dynamic, fast-paced and changing environment with ease and with minimal supervision
Excellent verbal and written communication skills with the ability to work effectively with a wide range of people
Proven track record of meeting and exceeding production and quality expectations
Previous auto experience
Previous collections/repossession experience
Previous auto auction experience
Familiar with Repossession laws/remarketing
Benefits
100% paid coverage of medical, dental and vision insurance
Flexible PTO
Opportunities for professional growth and development
Paid parental leave
Health & wellness initiatives
Company
Upgrade, Inc.
Upgrade helps customers move in the right direction with affordable and responsible financial products.
Founded in 2016
1001-5000 employees
H1B Sponsorship
Upgrade, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (34)
2023 (31)
2022 (25)
2021 (22)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$752MKey Investors
Neuberger BermanKoch Disruptive TechnologiesMouro Capital
2025-10-16Series G· $165M
2021-11-16Series F· $280M
2021-08-11Series E· $105M
Leadership Team
Renaud Laplanche
Co-founder & CEO
Adelina Grozdanova
Co-Founder, Head of Investor Group
Recent News
Daily Star Egypt
2025-12-04
2025-12-03
2025-10-31
Company data provided by crunchbase