SMX · 18 hours ago

Cloud Systems Administrator (Linux) (3871)

Honolulu, HI

Full-time

Remote

Entry, Mid Level

$52K/yr - $88K/yr

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Responsibilities

Execute IT Service Management (ITSM) processes such as (but not limited to): Event Management, Incident Response, Request Management, Problem Management, and Change Management – as assigned.

Participate as a member of cross-functional teams in the management, operations, maintenance, and sustainment of complex technical services and environments across the customer life cycle.

Apply structured trouble-shooting techniques, technical skills, and defined procedures to mitigate or resolve issues or discrepancies in supported systems.

Directly consult with users and/or customers in relation to requests for technical support for managed services and systems.

Assess existing environments for opportunities to simplify, automate or introduce increased efficiency to complex technical processes.

Identify, recommend, and prioritize events, incidents, requests for technical support, and the continual service improvement of customer environments and infrastructure under management.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

LinuxAWSAzureGCPShell scriptingBash scriptingAutomationDevOpsCSP servicesApacheTomcatNginxWindows administrationIdentity managementOS/App patchingCost estimationSecurity controlsMonitoring metricsTechnical support

Required

Ability to obtain Secret clearance (position may require US Citizenship for work under DoD contracts)

Strong communication skills and professional demeanor to be able to effectively work with customers and end-users

A strong interest in cloud platforms and technologies (AWS, Azure, GCP)

Prior troubleshooting/analysis experience

Extensive Linux experience, repo configuration, bash scripting, intermediate networking skills, experience with Linux web hosting: Apache/Tomcat/Nginx

Experience with large scale automation/pipelines/devops, experience with customer facing roles

Expertise with identification / recommendation of CSP services and best practices

Knowledge and experience with Windows and Linux system administration

Knowledge and experience with implementation and management of infrastructure capabilities such as: identity and access management, OS/App patching systems, Linux/windows scripting

Implementation and control of data flow to/from/within CSP infrastructure

Identification / recommendation of CSP services and best practice

Knowledge of processes for migration to CSPs

Familiar with estimation of CSP costs

Familiar with implementation of security and compliance controls

Familiar with definition and deployment of monitoring, metrics, and logging on CSPs